Udx710 5G router new firmware where to download?

BoonPoh · March 25, 2024, 4:29am

udx710 5G router new firmware where to download?

BoonPoh · March 25, 2024, 4:31am

RG500UEAABxISP
Mar 24 22:21:10.371 udx710-module user.info atrouter[2741]: [Quectel][ql_at_response_segmetation_func] [597]:[rami]:block:11 num:1, operpoint=1148.

BoonPoh · March 25, 2024, 4:34am

Bean.Wang-Q · March 25, 2024, 5:20am

RG500UEAAB is from Quectel.
But I have never seen the RG500UEAABxISP.
Could you provide the photo of the Quectel modem and the IMEI on it?

Bean.Wang-Q · March 25, 2024, 5:21am

Whether it is Quectel Open Solution firmware?

BoonPoh · March 25, 2024, 5:26am

IMEI	867626050188790
IMSI	525100002993576
ICCID	89651001100029935765
SW	RG500UEAABR02A01M2G
RSRP	-91dBm
RSRQ	-12dB
SINR	-2
PCID	287
EARFCN	3650
RSSI	-64dBm
Network	LTE-NR
SIM Status	READY Aux

BoonPoh · March 25, 2024, 5:29am

BoonPoh · March 25, 2024, 5:34am

Mar 25 13:33:24.204 udx710-module user.info atrouter[2741]: [Quectel][ql_at_response_segmetation_func] [597]:[rami]:block:8 num:1, operpoint=10.
Mar 25 13:33:24.204 udx710-module user.info atrouter[2741]: [Quectel][ql_at_response_segmetation_func] [597]:[rami]:block:36 num:1, operpoint=-7456,0.
Mar 25 13:33:24.204 udx710-module user.info atrouter[2741]: [Quectel][ql_at_response_segmetation_func] [597]:[rami]:block:45 num:1, operpoint=0.
Mar 25 13:33:24.204 udx710-module user.info atrouter[2741]: [Quectel][ql_at_response_segmetation_func] [597]:[rami]:block:21 num:1, operpoint=1700.
Mar 25 13:33:24.205 udx710-module user.info atrouter[2741]: [Quectel][ql_at_response_segmetation_func] [597]:[rami]:block:37 num:1, operpoint=0.
Mar 25 13:33:24.235 udx710-module user.info kernel: [19468.261001] c1 sprd_cpu_cooling: cpu0 temp:77411 target_freq:1352000 online:2 qos_cpu:2 power:334
Mar 25 13:33:28.106 udx710-module user.debug sprd-ril[2785]: [3025] readline Channel0: AT< +SPUSATENDSESSIONIND
Mar 25 13:33:28.106 udx710-module user.debug sprd-ril[2785]: [3025] grabPartialWakeLock s_wakeuplockobtain = 0
Mar 25 13:33:28.106 udx710-module user.debug sprd-ril[2785]: acquire_wake_lock start
Mar 25 13:33:28.106 udx710-module user.debug sprd-ril[2785]: acquire_wake_lock write return 8
Mar 25 13:33:28.106 udx710-module user.debug sprd-ril[2785]: acquire_wake_lock end
Mar 25 13:33:28.106 udx710-module user.info sprd-ril[2785]: [3025] RIL_onUnsolicitedResponse RIL_SOCKET_1 UNSOLICITED: UNSOL_STK_SESSION_END

BoonPoh · March 25, 2024, 5:35am

Bean.Wang-Q · March 25, 2024, 5:35am

I will send you the RG500UEAABR03A04M4G_01.001.01.001
I am not sure whether it is customerized firmware. It is better to check it with the guy you bought from.

BoonPoh · March 25, 2024, 5:36am

BoonPoh · March 25, 2024, 5:36am

BoonPoh · March 25, 2024, 5:38am

RG500UEAABR03A04M4G_01.001.01.001 this is latest?

or

Current Version

RG500UEAABxISPv3.2.2543.13.41

BoonPoh · March 25, 2024, 5:40am

the shop selling this product does not want to disclose which vendor in China he got this product

Bean.Wang-Q · March 25, 2024, 6:12am

Could you send AT command on that device?
Try
ATI
AT+QGMR

Bean.Wang-Q · March 25, 2024, 6:33am

That is the default firmware version.

SW：	RG500UEAABR03A03M4G
OC：	RG500UEAAB-D11-SNASA
SN：	P1Y23K719000163
IMEI：	867626050188790

Bean.Wang-Q · March 25, 2024, 6:35am

You can get the default firmware verison from imei.quectel.com with the IMEI.

As you mentioned it is RG500UEAABR02A01M2G which is not the same with RG500UEAABR03A03M4G. That might be a problem.
You could flash the Quectel modem with RG500UEAABR03A04M4G_01.001.01.001 I just sent.

BoonPoh · March 26, 2024, 6:37am

[can send me default software RG500UEAABR03A03M4G?
in case I need to revert back if new software got problem.
Thanks

BoonPoh · March 26, 2024, 6:38am

there was guy said got problem with NEW software?

preservio

1
3d
I was given this firmware by Quectel support (RG500UEAABR03A04M4G_01.001.01.001)

Firstly i was able to plug in the USB and install Quectel_Windows_USB_Driver(U)_For_ECM_RNDIS_V1.0.14 which gave me a bunch of COM ports and USB modem functionality. Using the AT driver and PORT number i was able to send AT+QDOWNLOAD=1 and reboot the device into a working recovery mode. I then used QFLASH (latest version) to send the above PAC file to the device.

After reboot, the modem no longer starts, i can still login through UART session and login with ‘user’ into a highly restrictive shell. However the modem functionality doesn’t work anymore. there is no LAN/WIFI, and the physical RESET/WPS buttons no longer work.

Any IDEA how i can restore this device or get the modem working again?

When i boot up i am able to go into DEBUG mode. Where i have captured the logs…

Bean.Wang-Q · March 26, 2024, 6:48am

There could not exists that kind of bugs.