Soft Reset Issue on BC660K module

IoT Modules LPWA Module
1

Hi herbert,

I’m working on the Quecopen SDK of BC660K-GL Module for IoT device development.
The device contained MCU and a BC660K-GL module, MCU communicates with Module through AUX UART
Currently, we are facing a soft reset Issues at transmission time on Module side
I observed that soft reset issues occur when the sent data size is 110 bytes.
In deep observation , we find that its gets soft reset while its free pointer that previously
allocated memory.
I have attached captured EPAT logs for sent data sizes of 109 and 110 bytes.
Kindly provide your support for it.
Let me know if you have any questions.

softrstissue_EPAT_LOG_109and_110_01122023.zip (2.3 MB)

2

Can you tell me the time stamp of reset in this Log?

3

AT+QCFG=“faultaction”,3 //complete Dump logs into the EPAT and Flash. And take effect after reboot or reset.

76615db8cd8207933bbe4b7dbdc5540
76615db8cd8207933bbe4b7dbdc55401356×588 49.7 KB

You need to provide dump logs and execute the AT command above first

4

Hi Herbert
thanks for responding
As per your suggestion, we are testing it. time stamp for approx. 11:30 IST.
The recapture EPAT log is attached, and the application process main UART logs are also attached.
AppLog.txt (2.4 KB)
20231204_114758.zip (2.0 MB)

Kindly provide your feedback on it.
Let me know if you have any questions.

5

Dear @herbert.pan-Q
Is there any update on the provided soft reset issue’s EPAT logs?
let me know if you need any other details.