RM500Q-AE latest linux drivers and installation manual

Technical Subjects
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21

Okay I did this and a minicom terminal opened. I typed the first AT command and pressed Enter and there is not output

22

Show the output of ls -l /dev/ttyUSB*

23

pi# ls -l /dev/ttyUSB*
crw-rw---- 1 root dialout 188, 0 Jun 16 10:32 /dev/ttyUSB0
crw-rw---- 1 root dialout 188, 1 Jun 16 12:05 /dev/ttyUSB1
crw-rw---- 1 root dialout 188, 2 Jun 16 12:48 /dev/ttyUSB2
crw-rw---- 1 root dialout 188, 3 Jun 16 11:59 /dev/ttyUSB3
crw-rw---- 1 root dialout 188, 4 Jun 16 11:59 /dev/ttyUSB4
crw-rw---- 1 root dialout 188, 5 Jun 16 11:59 /dev/ttyUSB5
crw-rw---- 1 root dialout 188, 6 Jun 16 11:59 /dev/ttyUSB6

24

It looks like you have other devices, so you need to adjust the port number as I mentioned already twice.
Your AT port is probably /dev/ttyUSB5 now.

25

sorry. you are right its USB5. both the above mentioned AT commands give output OK

26

That looks wrong as both commands should provide some meaningful output.
Try a standard command ATI

27

Welcome to minicom 2.7

OPTIONS: I18n
Compiled on Apr 22 2017, 09:14:19.
Port /dev/ttyUSB5, 13:31:44

Press CTRL-A Z for help on special keys

AT+QCFG="usbnet"AT+QCFG=“usbnet”

+QCFG: “usbnet”,0

OK

AT+QCFG="data_interface"AT+QCFG=“data_interface”

+QCFG: “data_interface”,0,0

OK

AATTII

Quectel
RM500Q-GL
Revision: RM500QGLABR11A03M4G

OK

28

Turn the echo off in the terminal settings. Then

At the end you will need to run cat /sys/kernel/debug/usb/devices and see what is assigned to last interface of the modem.

29

This is the output now:

T: Bus=01 Lev=02 Prnt=02 Port=02 Cnt=03 Dev#= 21 Spd=480 MxCh= 0
D: Ver= 2.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=2c7c ProdID=0800 Rev= 4.14
S: Manufacturer=Quectel
S: Product=RM500Q-GL
S: SerialNumber=8f92d1b6
C:* #Ifs= 6 Cfg#= 1 Atr=a0 MxPwr=500mA
A: FirstIf#= 4 IfCount= 2 Cls=02(comm.) Sub=0e Prot=00
I:* If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=30 Driver=option
E: Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=83(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=85(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=84(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=03(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=87(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=86(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 4 Alt= 0 #EPs= 1 Cls=02(comm.) Sub=0e Prot=00 Driver=option
E: Ad=88(I) Atr=03(Int.) MxPS= 64 Ivl=32ms
I:* If#= 5 Alt= 0 #EPs= 0 Cls=0a(data ) Sub=00 Prot=02 Driver=option
I: If#= 5 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=option
E: Ad=8e(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=0f(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms

30

reboot, then run as root
modprobe cdc_mbim
then repeat what you did for option driver and finally re-check with cat /sys/kernel/debug/usb/devices

31

so now in the above command, option1 will be replaced by cdc_mbim right?

32

No. You need to do this for option only and only after mbim driver is loaded.

33

T: Bus=01 Lev=02 Prnt=02 Port=02 Cnt=03 Dev#= 16 Spd=480 MxCh= 0
D: Ver= 2.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=2c7c ProdID=0800 Rev= 4.14
S: Manufacturer=Quectel
S: Product=RM500Q-GL
S: SerialNumber=8f92d1b6
C:* #Ifs= 6 Cfg#= 1 Atr=a0 MxPwr=500mA
A: FirstIf#= 4 IfCount= 2 Cls=02(comm.) Sub=0e Prot=00
I:* If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=30 Driver=option
E: Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=83(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=85(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=84(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=03(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=87(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=86(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 4 Alt= 0 #EPs= 1 Cls=02(comm.) Sub=0e Prot=00 Driver=cdc_mbim
E: Ad=88(I) Atr=03(Int.) MxPS= 64 Ivl=32ms
I: If#= 5 Alt= 0 #EPs= 0 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim
I:* If#= 5 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim
E: Ad=8e(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=0f(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms

34

ModemManager is now detecting the modem!! The GSM connection up command is still showing, Error: Connection activation failed: no suitable device found for this connection

35

Everything looks good and now you can use for example mbim-network to establish the Internet connection, example is here.

36

I am following the instructions here for setting up the internet connection.

You can now execute the mbim-set-ip script (download found bellow related to this FAQ) with sufficient system privileges:
./mbim-set-ip /dev/cdc-wdm0 wwan0

For the step above, i need to download a ip setup script, but for that I need to register on this website. Do u know if this script is available anywhere?

37

No, but I would try using DHCP and see if it works.

38

I am getting this error:

root@RevPi45698:~# ping 8.8.8.8
connect: Network is unreachable

Here are some outputs for your reference:

root@RevPi45698:/home/pi# mbimcli --device=/dev/cdc-wdm0 --device-open-proxy --query-device-caps
[/dev/cdc-wdm0] Device capabilities retrieved:
Device type: ‘embedded’
Cellular class: ‘gsm’
Voice class: ‘no-voice’
Sim class: ‘removable’
Data class: ‘umts, hsdpa, hsupa, lte, custom’
SMS caps: ‘pdu-receive, pdu-send’
Ctrl caps: ‘reg-manual’
Max sessions: ‘15’
Custom data class: ‘5G/TDS’
Device ID: ‘863305040277955’
Firmware info: ‘RM500QGLABR11A03M4G’
Hardware info: ‘RM500QGL_VH’

root@RevPi45698:/home/pi# mbim=network /dev/cdc-wdm0 start
bash: /dev/cdc-wdm0: Permission denied
root@RevPi45698:/home/pi# mbim-network /dev/cdc-wdm0 start
/usr/bin/mbim-network: 138: /usr/bin/mbim-network: [[: not found
/usr/bin/mbim-network: 138: /usr/bin/mbim-network: [[: not found
Loading profile at /etc/mbim-network.conf…
APN: unset
APN auth protocol: unset
APN user: unset
APN password: unset
mbim-proxy: yes
Querying subscriber ready status ‘mbimcli -d /dev/cdc-wdm0 --query-subscriber-ready-status --no-close --device-open-proxy’…
[/dev/cdc-wdm0] Subscriber ready status retrieved: Ready state: ‘initialized’ Subscriber ID: ‘999400000256440’ SIM ICCID: ‘8900099100002144403F’ Ready info: ‘none’ Telephone numbers: (0) ‘unknown’ [/dev/cdc-wdm0] Session not closed: TRID: ‘4’
Saving state at /tmp/mbim-network-state-cdc-wdm0… (TRID: 4)
Querying registration state ‘mbimcli -d /dev/cdc-wdm0 --query-registration-state --no-open=4 --no-close --device-open-proxy’…
[/dev/cdc-wdm0] Registration status: Network error: ‘unknown’ Register state: ‘home’ Register mode: ‘automatic’ Available data classes: ‘custom’ Current cellular class: ‘gsm’ Provider ID: ‘99940’ Provider name: ‘DA’ Roaming text: ‘unknown’ Registration flags: ‘packet-service-automatic-attach’ [/dev/cdc-wdm0] Session not closed: TRID: ‘6’
Saving state at /tmp/mbim-network-state-cdc-wdm0… (TRID: 6)
Attaching to packet service with ‘mbimcli -d /dev/cdc-wdm0 --attach-packet-service --no-open=6 --no-close --device-open-proxy’…
Saving state at /tmp/mbim-network-state-cdc-wdm0… (TRID: 8)
Starting network with ‘mbimcli -d /dev/cdc-wdm0 --connect=apn=’’ --no-open=8 --no-close --device-open-proxy’…
Network started successfully
Saving state at /tmp/mbim-network-state-cdc-wdm0… (TRID: 11)

root@RevPi45698:/home/pi/Documents# ./mbim-set-ip.sh /dev/cdc-wdm0 wwan0
Requesting IPv4 and IPv6 information through mbimcli proxy:
error: couldn’t get IP configuration response message: ContextNotActivated
error: couldn’t get IP configuration response message: ContextNotActivated
Applying the following network interface configurations:
ip link set wwan0 down
ip addr flush dev wwan0
ip -6 addr flush dev wwan0
ip link set wwan0 up
Network interface configurations completed.

root@RevPi45698:/home/pi/Documents# ifconfig -a
wwan0: flags=4291<UP,BROADCAST,RUNNING,NOARP,MULTICAST> mtu 1500
inet6 fe80::a0aa:a6ff:fe73:70d5 prefixlen 64 scopeid 0x20
ether a2:aa:a6:73:70:d5 txqueuelen 1000 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 10 dropped 0 overruns 0 carrier 0 collisions 0

39

You forgot to configure your APN.

40

I have already set it as APN=internet. It is still showing “unset”