WLINK - Purchase - RM500-AE & RM500-U

Hi ,

Last year we have purchased from Shenzhen Wlink Technology Co., Ltd., their router using RM500-AE module , we are facing module burn or spoil very frequently , until now they couldn’t identify the issue , and wlink replace with another module -Rm500-U, still problem never resolve . RM500-U couldn’t connected to 5G in our country (Malaysia) and also we facing coverage poor place couldn’t connect at all.

Most of the site we we face where coverage was poor.

Till date we dont have any solution from Wlink manufacturer. We asked them they said Quectel couldn’t rectify the issue.

Still we keep changing the box when the module down.

Any assist can be done ?

Regards
Navin
60126482701

Dear @nav2701
Sorry about this.
We don’t know the detailed information about their PCB, it is hard to analyze this.
Please contact with your porvider. They will contact with our engineer to check.
For this, it is hard to discuss in forum.
Thanks for your understanding.