I am trying to use a RM500Q-GL in Windows 10 but I got a driver error as shown in screen captures.
This is our environment:
- Laptop OS: Windows 10
- Driver: Quectel_Windows_USB_Driver(Q)_NDIS_V2.2
- Modem: RM500Q-GL
And we connected the Modem to the Laptop with USB to C cable.
As shown in below screen captures:
The error message is “Can’t start this detvice (code 10)” in Windows Device Manager.
Please let me know if there is anything else I need to do.