Hi, I am using quecpython ec200UCN, for App user files FOTA. While bulk downloading I am always facing an issue with the update, it takes too much time for around 150KB and after bulk download it gives a response of NULL as shown in the documentation. Despite this, the code fails to update and recover. How can I make sure the return response is actually true as this is affecting a lot of devices and the user files need to be upgraded for those
Hi, please give an update as this is a glaring issue we are facing, this is happening for bulk download and individual files, it is giving output as 0 or Null despite the entire file not getting downloaded. This is affecting multiple devices in our release
Dear customer
Sorry for the delayed reply. Could you confirm whether the network status is normal before starting the download? Please share the AP log so we can troubleshoot the issue.
Please refer to the link below for the AP log capture procedure.