SOLUTIONS TRIED:
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Enabling SSH on the modem and connecting via Putty running on Win10 PC over TCP/IP.
Result: I’m able to login to SSH as root user but, the modem does not accept AT commands. It does accept other unix commands. -
Connecting modem to my Win10 PC via USB serial port without USB device drivers from Quectel.
Result: Unable to connect to SSH via Putty. -
Connecting modem to my Win10 PC via USB serial port AND INSTALLING Quectel_LTE&5G_Windows_USB_Driver_V2.1 device drivers for EC25 modems.
Result: Modem not recognized in Windows device manager; no connection possible. -
Connecting modem to my Win10 PC via USB serial port AND INSTALLING Quectel_Windows_USB_DriverQ_NDIS_V2.3_EN-1 device drivers for EC25 modems.
Result: Modem recognized in Windows device manager but grayed-out; device manager states “device installation is incomplete - resolve by reconnecting USB device”; despite multiple attempts to reconnect modem to multiple different USB ports - modem does not activate in device manager therefore, no connection is possible.
QUESTIONS:
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Are Quectel device drivers required to connect a Windows PC to a Quectel modem using USB? If not, what is?
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Have I tried the correct driver versions listed under “Solutions Tried” above? If not, what versions should I be using?
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Can AT commands only be transmitted via serial connections and NOT via TCP/IP? If so, how?
Thanks in advance for any assistance you can offer.
OEM Modem: Quectel EC25-AF series Modem
OEM Firmware: Quectel: EC25AFFDR07A09M4G
Supplier Modem: Protectli IDG400-0TE0C
Supplier Firmware: Protectli 00004L0.K21_a21.0000
PC Windows Version: 10.0.19045 Build 19045