Unable to get the IP address for JIO sim

Technical Subjects Software General Function
1

Hi team,
We are trying to use the JIO sim with the EC25 module for network connectivity, for which we were not able to get an IP address from the JIO ISP.

We run the Quectel-CM to attain the connection and obtain the IP Address from the ISP, which works fine for service providers like VI, Airtel etc.

On debugging, we could find that the JIO sim utilises the BAND_40. Is there any specific steps or procedures which should be followed for JIO SIM/ISP, which uses the BAND 40 for connectivity?.

2

Forget about Quectel-CM, bands, etc. for a while. Check the following first:

AT+CGDCONT?
AT+CGPADDR
3

Some other cusomer have tried the Jionet SIM card…
EC25 not connecting to internet - IoT Modules / LTE Standard Module - Quectel Forums

I am not sure whether it is same with yours. @Jibin_Mathew

4

Thanks, @jfrog and @Bean.Wang-Q. We can resolve the issue based on the reference ticket.