Test Network (Forbidden)

Hello,
I am using Quectel RM500Q_VH to connect to a private 5G test network from windows 10 machine. The simcard is programmed perfectly and can connect from my mobile phone to the USRP but when I use Quectel Modem I get this network is forbidden.

Can you please explain why I am getting this? Is there a way around it?

Thanks,
Brahim

Dear Brahim,
Nice to know you.
First, please send ATI/AT+CGATT?AT+COPS?AT+QENG=“servingcell” to check if the module have registered the network. In addition, the firmware of the module is quite old, please get the latest sample from our sales or distributors.
In order to better support you, please help to answer below questions, thanks!

  • Company name and located city:

  • Project name (so we can refer to it in the future):

  • Application type:

  • Estimated Annual Units (for series production):

  • Project timeline:

  • Current status:

  • From which distributor do you buy Quectel modules & EVB kits?

  • Do you have EVB kit for this application?