Starting with SC20-E

I’m new to SC20-E and i designed my custom board according to hardware design guide document and followed all the design tips.
The problem is when i power on the module,nothing is displayed on the LCD( LCD type: wf50dtya3mnno ).after about 40 second, the LCD display several horizontal lines.and it turns off after a short time.

I tried to communicate with the module through USB interface but my PC didn’t recognize the module.

  1. Is the LCD type compatible with the module?
    2.Where can i download necessary drivers for communicate with the module?

Hi customer,
what is your LCD type? and what is your screen resolution? it need configure LCD parameters for new screen in your file from Quectel provided.