SC20 facing issue with flashing

IoT Modules Smart Module
1

Hello,

I am using SMART-EVB_V1.3 kit. Recently tried to flash newly build images ends-up in recovery.

Now looking for suggested tool &/or dependencies to flashing.

Tried pre-built images through QMSCT tool getting error… “rawprogram_unsparse.xml does not exist!”

Also tried with QFIL tool but don’t have “SC20_prebuilt_for_QFIL.zip” as in docs.

Appreciate feedback.

Thanks,
Zahir

2

hi:
you should download with QFIL.
you can get SC20_prebuilt_for_QFIL.zip from our FAE. they will send you a document which will describe how to use the QFIL.
If you have anyother file want to get, you can ask our FAE for help.

3

I have the same issue - don’t know what FAE is, how do I contact them?

4

where are you come from?

5

My company is located in Israel

6

i have told our FAE base on Israel to contact you.

7

Hi Yonatan,

Please send me an email and I’ll reply you.
shimon.bibas@quectel.com

Thanks,
Shimon

8

I sent an email last week and haven’t gotten a response yet - please contact me

9

Hi Yonatan,

I didn’t see any email from you.
Please send me your email/phone and I’ll send you the requested file.

Thanks,
Shimon

10

I’ve sent another one just now, to shimon.bibas@quectel.com
Please check that you’ve received it.

11

Hi Yonatan,

I didn’t receive your email.
Please provide your email address.

Thanks,
Shimon

12

I’d rather not post my email address in an online forum - please provide some other way of communicating with you, and/or check the email address you provided.

Thank you.

13

You can send me a message with your email to my mobile:
054-2523070