RM551 lost 5G with firmare RM551EGL00AAR02A02M8G

stich86 · November 21, 2025, 8:44pm

I’ve upgraded my RM551 module from firmware R01 to R02, and it losts the 5G aggregation in NSA:

Radio 0: Compile: Nov  5 2025/10:15:44, Release: Oct 16 2025/06:00:00, Chipset: pinnacle
Radio 0: Build ID: RM551EGL00AAR02A02M8G
Radio 0: Log Config: Retrieve ID ranges: 1: 2119, 4: 4087, 5: 4087, 7: 2910, 10: 914, 11: 2559, 13: 519,
Radio 0: Extended message range: 0-142, 500-506, 1000-1007, 2000-2008, 3000-3014, 4000-4010, 4500-4584, 4600-4616, 5000-5037, 5500-5517, 6000-6082, 6500-6521, 7000-7003, 7100-7111, 7200-7201, 8000-8000, 8500-8532, 9000-9008, 9500-9521, 10200-10210, 10251-10255, 10300-10300, 10350-10377, 10400-10416, 10500-10505, 10600-10620, 10801-10836, 11057-11079, 49152-49251,
2025-11-21 21:40:48,085 scat.qualcommparser (prepare_diag) INFO: Starting diag
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.12, Measured RSSI -71.38, Measured RSRQ -15.06
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.19, Measured RSSI -72.69, Measured RSRQ -13.75
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.00, Measured RSSI -72.56, Measured RSRQ -13.69
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.06, Measured RSSI -74.56, Measured RSRQ -11.75
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.25, Measured RSSI -71.31, Measured RSRQ -15.19
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.00, Measured RSSI -74.69, Measured RSRQ -11.56
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -104.69, Measured RSSI -74.06, Measured RSRQ -11.88
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.19, Measured RSSI -72.75, Measured RSRQ -13.69
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.12, Measured RSSI -74.38, Measured RSRQ -12.00
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.12, Measured RSSI -73.88, Measured RSRQ -12.50
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.00, Measured RSSI -72.56, Measured RSRQ -13.69
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.00, Measured RSSI -75.25, Measured RSRQ -11.00
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.31, Measured RSSI -75.75, Measured RSRQ -10.81
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.25, Measured RSSI -75.81, Measured RSRQ -10.69
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.19, Measured RSSI -75.31, Measured RSRQ -11.12
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.62, Measured RSSI -75.31, Measured RSRQ -11.50
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.88, Measured RSSI -73.25, Measured RSRQ -13.94
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.38, Measured RSSI -73.75, Measured RSRQ -12.94
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.25, Measured RSSI -75.50, Measured RSRQ -11.00
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.69, Measured RSSI -74.94, Measured RSRQ -12.00
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.44, Measured RSSI -75.00, Measured RSRQ -11.75
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -105.88, Measured RSSI -76.25, Measured RSRQ -10.88
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.62, Measured RSSI -76.00, Measured RSRQ -10.75
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.50, Measured RSSI -74.75, Measured RSRQ -11.81
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.44, Measured RSSI -75.75, Measured RSRQ -11.25
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.06, Measured RSSI -75.00, Measured RSRQ -12.06
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.25, Measured RSSI -75.38, Measured RSRQ -11.31
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.25, Measured RSSI -75.88, Measured RSRQ -10.69
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.31, Measured RSSI -74.88, Measured RSRQ -11.81
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.94, Measured RSSI -76.06, Measured RSRQ -11.19
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -106.62, Measured RSSI -73.50, Measured RSRQ -12.56
Radio 0: NR RRC OTA Packet: NR-ARFCN 4294967295, PCI 65535, Type: nr-RadioBearerConfig
Radio 0: NR RRC OTA Packet: Body: 14092857afc26c10
Radio 0: 5GMM State: 1/2/1, PLMN: 222/ 10, TAC:      0, GUTI: ffffffffffffffffffffffff
Radio 0: LTE ML1 Cell Info: EARFCN 6200, PCI 449, Bandwidth 10 MHz, Num antennas 1
Radio 0: LTE MIB Info: EARFCN 6200, SFN  355, Bandwidth 10 MHz, TX antennas 2
Radio 0: LTE SCell: EARFCN 6200, PCI 449, Measured RSRP -94.81, Measured RSSI -63.81, Measured RSRQ -14.00
Radio 0: LTE RRC SCell Info: EARFCN 6200/24200, Band 20, Bandwidth 10/10 MHz, PCI 449, xTAC/xCID 77c8/4d56008, MCC 222, MNC 88
Radio 0: LTE SCell: EARFCN 6200, PCI 449, Measured RSRP -95.50, Measured RSSI -64.31, Measured RSRQ -14.19
Radio 0: LTE MIB Info: EARFCN 6200, SFN  384, Bandwidth 10 MHz, TX antennas 2
Radio 0: LTE SCell: EARFCN 6200, PCI 449, Measured RSRP -95.31, Measured RSSI -64.56, Measured RSRQ -13.81
Radio 0: LTE ML1 Cell Info: EARFCN 525, PCI 225, Bandwidth 15 MHz, Num antennas 1
Radio 0: LTE MIB Info: EARFCN 525, SFN  448, Bandwidth 15 MHz, TX antennas 2
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.38, Measured RSSI -73.69, Measured RSRQ -10.94
Radio 0: LTE RRC SCell Info: EARFCN 525/18525, Band 1, Bandwidth 15/15 MHz, PCI 225, xTAC/xCID 80eb/10f752a, MCC 222, MNC 10
Radio 0: NR RRC OTA Packet: NR-ARFCN 4294967295, PCI 65535, Type: nr-RadioBearerConfig
Radio 0: NR RRC OTA Packet: Body: 14092817afc26c10
Radio 0: LTE ML1 Cell Info: EARFCN 525, PCI 225, Bandwidth 15 MHz, Num antennas 1
Radio 0: LTE ML1 Cell Info: EARFCN 525, PCI 225, Bandwidth 15 MHz, Num antennas 1
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -102.75, Measured RSSI -73.19, Measured RSRQ -10.81
Radio 0: LTE RRC SCell Info: EARFCN 525/18525, Band 1, Bandwidth 15/15 MHz, PCI 225, xTAC/xCID 80eb/10f752a, MCC 222, MNC 10
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.00, Measured RSSI -72.94, Measured RSRQ -11.31
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -102.56, Measured RSSI -72.94, Measured RSRQ -10.81
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.00, Measured RSSI -73.25, Measured RSRQ -11.00
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.19, Measured RSSI -73.00, Measured RSRQ -11.50
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -104.06, Measured RSSI -73.69, Measured RSRQ -11.12
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -104.12, Measured RSSI -73.50, Measured RSRQ -11.62
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -104.00, Measured RSSI -74.38, Measured RSRQ -10.69
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.56, Measured RSSI -74.12, Measured RSRQ -10.69
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -104.00, Measured RSSI -73.31, Measured RSRQ -11.88
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.62, Measured RSSI -72.88, Measured RSRQ -12.00
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.69, Measured RSSI -70.62, Measured RSRQ -14.38
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.56, Measured RSSI -72.88, Measured RSRQ -11.94
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.81, Measured RSSI -72.56, Measured RSRQ -12.50
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.50, Measured RSSI -73.19, Measured RSRQ -11.56
Radio 0: LTE SCell: EARFCN 525, PCI 225, Measured RSRP -103.62, Measured RSSI -73.38, Measured RSRQ -11.50
^C2025-11-21 21:41:23,330 scat.qualcommparser (stop_diag) INFO: Stopping diag

If I’m forcing SA mode, it seems to see 5G BTS, but we don’t have SA there:

Radio 0: 5GMM State: 3/4/1, PLMN: 222/ 10, TAC:      0, GUTI: ffffffffffffffffffffffff
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 0
Radio 0: Layer 0: NR-ARFCN 643296, SCell PCI 65535/SSB 15, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 2 (S: 255)
Radio 0: └── Cell 0: PCI  790, PBCH SFN 288, RSRP: -96.99, RSRQ: -11.51, Num Beams: 1
Radio 0:     └── Beam 0: SSB[1] Beam ID 0/0, RSRP -96.99/-104.29, RSRQ -11.51/-12.16, Filtered RSRP/RSRQ (Nr2Nr) -96.99/-11.51, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: └── Cell 1: PCI  616, PBCH SFN 288, RSRP: -115.96, RSRQ: -18.06, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -115.96/-116.23, RSRQ -19.77/-18.06, Filtered RSRP/RSRQ (Nr2Nr) -115.96/-18.06, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR MIB: NR-ARFCN 643296, PCI  790, SFN: 0, SCS: 30 kHz
Radio 0: NR RRC OTA Packet: NR-ARFCN 643296, PCI 790, NR CGI:   0-  0-        0
Radio 0: NR MIB: NR-ARFCN 643296, PCI  616, SFN: 0, SCS: 30 kHz
Radio 0: NR RRC OTA Packet: NR-ARFCN 643296, PCI 616, NR CGI:   0-  0-        0
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 0
Radio 0: Layer 0: NR-ARFCN 516030, SCell PCI 65535/SSB 15, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 1 (S: 255)
Radio 0: └── Cell 0: PCI  641, PBCH SFN 302, RSRP: -114.88, RSRQ: -14.63, Num Beams: 1
Radio 0:     └── Beam 0: SSB[5] Beam ID 0/0, RSRP -121.63/-114.88, RSRQ -23.02/-14.63, Filtered RSRP/RSRQ (Nr2Nr) -114.88/-14.63, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 0
Radio 0: Layer 0: NR-ARFCN 516030, SCell PCI 65535/SSB 15, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 1 (S: 255)
Radio 0: └── Cell 0: PCI  641, PBCH SFN 304, RSRP: -113.23, RSRQ: -13.19, Num Beams: 1
Radio 0:     └── Beam 0: SSB[5] Beam ID 0/0, RSRP -116.76/-113.23, RSRQ -18.59/-13.19, Filtered RSRP/RSRQ (Nr2Nr) -113.23/-13.19, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR MIB: NR-ARFCN 516030, PCI  641, SFN: 0, SCS: 30 kHz
Radio 0: NR RRC OTA Packet: NR-ARFCN 516030, PCI 641, NR CGI:   0-  0-        0
Radio 0: NR RRC OTA Packet: NR-ARFCN 516030, PCI 641, NR CGI:   0-  0-        0
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 0
Radio 0: Layer 0: NR-ARFCN 638016, SCell PCI 65535/SSB 15, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 1 (S: 255)
Radio 0: └── Cell 0: PCI  137, PBCH SFN 322, RSRP: -119.77, RSRQ: -19.97, Num Beams: 1
Radio 0:     └── Beam 0: SSB[6] Beam ID 0/0, RSRP -119.77/-121.25, RSRQ -19.97/-22.16, Filtered RSRP/RSRQ (Nr2Nr) -119.77/-19.97, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR MIB: NR-ARFCN 638016, PCI  137, SFN: 0, SCS: 30 kHz
Radio 0: NR RRC OTA Packet: NR-ARFCN 638016, PCI 137, NR CGI:   0-  0-        0
Radio 0: NR RRC OTA Packet: NR-ARFCN 638016, PCI 137, NR CGI:   0-  0-        0
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 0
Radio 0: Layer 0: NR-ARFCN 368890, SCell PCI 65535/SSB 15, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 1 (S: 255)
Radio 0: └── Cell 0: PCI  764, PBCH SFN 346, RSRP: -105.38, RSRQ: -14.00, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -105.38/-107.67, RSRQ -14.00/-14.88, Filtered RSRP/RSRQ (Nr2Nr) -105.38/-14.00, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR MIB: NR-ARFCN 368890, PCI  764, SFN: 0, SCS: 15 kHz
Radio 0: NR RRC OTA Packet: NR-ARFCN 368890, PCI 764, NR CGI:   0-  0-        0
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 20
Radio 0: Layer 0: NR-ARFCN 368890, SCell PCI  764/SSB 3, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 2 (S: 0)
Radio 0: └── Cell 0: PCI  764, PBCH SFN 364, RSRP: -105.26, RSRQ: -13.52, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -105.16/-107.44, RSRQ -12.34/-13.47, Filtered RSRP/RSRQ (Nr2Nr) -105.26/-13.52, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: └── Cell 1: PCI  642, PBCH SFN 352, RSRP: -116.40, RSRQ: -19.13, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -156.00/-112.44, RSRQ -43.00/-18.77, Filtered RSRP/RSRQ (Nr2Nr) -116.40/-19.13, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 20
Radio 0: Layer 0: NR-ARFCN 368890, SCell PCI  764/SSB 3, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 2 (S: 0)
Radio 0: └── Cell 0: PCI  764, PBCH SFN 380, RSRP: -105.05, RSRQ: -13.16, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -104.23/-105.96, RSRQ -12.17/-12.62, Filtered RSRP/RSRQ (Nr2Nr) -105.05/-13.16, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: └── Cell 1: PCI  642, PBCH SFN 352, RSRP: -115.38, RSRQ: -18.74, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -156.00/-111.61, RSRQ -43.00/-18.03, Filtered RSRP/RSRQ (Nr2Nr) -115.38/-18.74, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 20
Radio 0: Layer 0: NR-ARFCN 368890, SCell PCI  764/SSB 3, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 2 (S: 0)
Radio 0: └── Cell 0: PCI  764, PBCH SFN 396, RSRP: -104.93, RSRQ: -12.88, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -105.03/-107.33, RSRQ -12.41/-13.22, Filtered RSRP/RSRQ (Nr2Nr) -104.93/-12.88, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: └── Cell 1: PCI  642, PBCH SFN 352, RSRP: -114.88, RSRQ: -18.70, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -115.37/-112.79, RSRQ -22.98/-18.93, Filtered RSRP/RSRQ (Nr2Nr) -114.88/-18.70, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 20
Radio 0: Layer 0: NR-ARFCN 368890, SCell PCI  764/SSB 3, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 2 (S: 0)
Radio 0: └── Cell 0: PCI  764, PBCH SFN 412, RSRP: -104.90, RSRQ: -12.71, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -104.75/-107.42, RSRQ -12.05/-13.41, Filtered RSRP/RSRQ (Nr2Nr) -104.90/-12.71, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: └── Cell 1: PCI  642, PBCH SFN 352, RSRP: -115.35, RSRQ: -19.02, Num Beams: 1
Radio 0:     └── Beam 0: SSB[3] Beam ID 0/0, RSRP -156.00/-114.59, RSRQ -43.00/-20.89, Filtered RSRP/RSRQ (Nr2Nr) -115.35/-19.02, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 0
Radio 0: Layer 0: NR-ARFCN 516030, SCell PCI 65535/SSB 15, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 1 (S: 255)
Radio 0: └── Cell 0: PCI  641, PBCH SFN 440, RSRP: -113.67, RSRQ: -13.62, Num Beams: 1
Radio 0:     └── Beam 0: SSB[5] Beam ID 0/0, RSRP -116.85/-113.67, RSRQ -18.52/-13.62, Filtered RSRP/RSRQ (Nr2Nr) -113.67/-13.62, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR ML1 Meas Packet: Layers 1, ssb_periocity 0
Radio 0: Layer 0: NR-ARFCN 516030, SCell PCI 65535/SSB 15, RSRP 0.00/0.00/0.00/0.00, RX beam NA/NA, Num Cells: 1 (S: 255)
Radio 0: └── Cell 0: PCI  641, PBCH SFN 444, RSRP: -113.05, RSRQ: -13.50, Num Beams: 1
Radio 0:     └── Beam 0: SSB[5] Beam ID 0/0, RSRP -115.45/-113.05, RSRQ -18.47/-13.50, Filtered RSRP/RSRQ (Nr2Nr) -113.05/-13.50, Filtered RSRP/RSRQ (L2Nr) 0.00/0.00
Radio 0: NR MIB: NR-ARFCN 516030, PCI  641, SFN: 0, SCS: 30 kHz
Radio 0: NR RRC OTA Packet: NR-ARFCN 516030, PCI 641, NR CGI:   0-  0-        0
Radio 0: NR RRC OTA Packet: NR-ARFCN 516030, PCI 641, NR CGI:   0-  0-        0

Any ideas? I’ve already tried factory reset and full reflash, but nothing to do. Only with R01 firmware it uses 5G NSA band

Thanks in advance!

stich86 · November 22, 2025, 8:19pm

Just an update.. 5G doesn’t seem to work only on TIM\Vodafone Italy, while is working on Wind3 Italy.
Do you have put any restrict on carrier?

silvia · November 24, 2025, 8:46am

Dear @stich86
We don’t have restrict on carrier.
As mentioned before, it is not recommended to upgrade from R01 to R02.

stich86 · November 24, 2025, 9:44pm

Why not?

And why R02 works with Wind3 but not with Tim/Vodafone?

There should be some sort of restrictions

Thanks

Semsem · November 25, 2025, 6:33pm

I would try swapping the mbn files of interest between the R01 and R02 as a test or testing with Row commercial profile

silvia · November 26, 2025, 2:46am

Dear @stich86
As mentioned before, it is not recommended to upgrade from R01 to R02.
We are not sure whether it has some unexpected behavior after upgrade.

From software, we didn’t add any restrictions.

stich86 · November 27, 2025, 9:25pm

There should be something that prevent the model to send NR5G bearer configuration.

Is it possible to run a debug on DIAG so you can understand why?

Thanks

silvia · December 3, 2025, 1:53am

Dear @stich86
If you can capture log via USB port, it will help us to check.

stich86 · December 3, 2025, 6:22am

Can you share me the procedure via email? Thanks