RM502Q-AE Random Disconnects

Here is my log. The modem keeps randomly loosing connection. Have tried Verizon, AT&T and T-Mobile. It looses connection on all carriers.

AT+QENG=“servingcell”
+QENG: “servingcell”,“NOCONN”
+QENG: “LTE”,“FDD”,310,260,AB4A0A,387,66786,66,5,5,560C,-92,-13,-59,14,0,-,31
+QENG: “NR5G-NSA”,310,260,65535,-32768,-32768,-32768
OK
AT+QRSRP
+QRSRP: -92,-100,-140,-140,LTE
OK
AT+QCAINFO
+QCAINFO: “PCC”,66786,100,“LTE BAND 66”,1,387,-92,-13,-59,9
OK
AT+QCFG=“nwscanmode”
ERROR
AT+QNWPREFCFG=“mode_pref”
+QNWPREFCFG: “mode_pref”,AUTO
OK
AT+QTEMP
+QTEMP:“qfe_wtr_pa0”,“35”
+QTEMP:“qfe_wtr_pa1”,“32”
+QTEMP:“qfe_wtr_pa2”,“35”
+QTEMP:“qfe_wtr_pa3”,“34”
+QTEMP:“aoss0-usr”,“38”
+QTEMP:“mdm-q6-usr”,“38”
+QTEMP:“ipa-usr”,“39”
+QTEMP:“cpu0-a7-usr”,“38”
+QTEMP:“mdm-5g-usr”,“38”
+QTEMP:“mdm-vpe-usr”,“38”
+QTEMP:“mdm-core-usr”,“37”
+QTEMP:“xo-therm-usr”,“37”
+QTEMP:“sdx-case-therm-usr”,“37”
OK

Thu Jun 2 15:02:07 2022 : /dev/ttyUSB2 AT+CPMS=“SM”
+CPMS: 0,30,0,30,0,30
OK

Thu Jun 2 15:02:11 2022 : /dev/ttyUSB2 AT+COPS=3,0;+COPS?
+COPS: 0,0,“T-Mobile”,13
OK
AT+COPS=3,2;+COPS?
+COPS: 0,2,“310260”,13
OK

Thu Jun 2 15:02:14 2022 : /dev/ttyUSB2 AT+CREG=2;+CREG?;+CREG=0
+CREG: 2,1,“560C”,“AB4A0A”,13
OK
AT+CEREG=2;+CEREG?;+CEREG=0
+CEREG: 2,1,“560C”,“AB4A0A”,13
OK
AT+C5GREG=2;+C5GREG?;+C5GREG=0
+C5GREG: 2,0
OK

Is your modem power supply sufficient for such a high performance modem?

yes I am using a 3amp power supply

Please @Peter.Zhu-Q @herbert.pan-Q @Isaac.Wang-Q release the new version (R11A05 or newer) for the RM502Q-AE so that these bugs are solved

we’d accept also R13A01 for NR CA