RM500Q under 5G SA

I am using RM500Q module under 5G SA network from Metaswitch and i can access the network for few minutes, sometimes 1 hour but then the communications stops and cannot recover until a reboot of lhe processor board that fits the RM500Q. Anybody has an idea of what could be wrong?
Best regards, Pedro

What’s the firmware version?
Contact with the local FAE and upgrade the RM500Q with newer version firmware.