RM500Q not reacting to AT commands

Hi, I have a RM500Q-gl in the evb and am trying to use to to connect a raspberry pi to 5g. Currently, I am not getting any responses from at commands when I send them using minicom. Any tips on what to do next?

Please show the output of cat /sys/kernel/debug/usb/devices

Make sure you do not have ModemManager installed.

cat /sys/kernel/debug/usb/devices returns the following:
T: Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=5000 MxCh= 0
D: Ver= 3.20 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 9 #Cfgs= 1
P: Vendor=2c7c ProdID=0800 Rev= 4.14
S: Manufacturer=Quectel
S: Product=RM500Q-GL
S: SerialNumber=92556b6c
C:* #Ifs= 5 Cfg#= 1 Atr=a0 MxPwr=896mA
I:* If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=30 Driver=option
E: Ad=81(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=01(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=83(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=82(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=02(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms
I:* If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=85(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=84(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=03(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms
I:* If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option
E: Ad=87(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=86(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=04(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms
I:* If#= 4 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=qmi_wwan
E: Ad=88(I) Atr=03(Int.) MxPS= 8 Ivl=32ms
E: Ad=8e(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=0f(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms

This is only the section concerning the quectel module, which is what I assumed you want to see. I have also removed ModemManager before I even plugged the quectel module in.

USB If#= 2 is your AT command port, in the absence of other serial devices in the system it should be exposed as /dev/ttyUSB2. Most likely the next port will respond to AT commands as well.
Any dumb terminal like picocom/microcom/minicom should be able to work with such tty device.

When running this command: sudo minicom -b 115200 -D /dev/ttyUSB2 and typing AT into the interface I get no response still

it was ttyUSB3, can’t believe I didnt think of this sooner
Thanks for the help non the less

Then you probably have other devices exposing /dev/ttyUSBx besides this modem.