RM500Q-GL module IDs as RM500_VF

Hey !
Im using RM500Q-GL module, tried to flash the module and it got stuck (no comm with the modem)
I can see the modem via lsusb; i can see that the drivers load according to a different RM500Q-GL module i have (thats working perfectly).
I did notice “Product” is different between module - although they are the same.

I’ve tried flashing different versions but no change - still no comm with the modem.

Please advise on how to rescue modem.

Thanks !

Dear Guy,
Sorry to hear that, different model can’t be upgraded each other,please contact your distributor or local fae to get related firmware,thanks!