RM500Q-GL does not report neighbour cells

For some reason the RM500Q-GL module does not report neighbours LTE cells when the AT+QENG=“neighbourcell” command is issued.

Firwmare version of my module RM500QGLABR10A01M4G

Dear Rick,
it is a known bug, we will fix the bug and release new firmware version late of this month, can you tell me your company name and where are you, we will ask our local fae to support.

Hi, just got RM500QGLABR11A01M4G_BETA_20200928H but the neighbourcell command still does not work.

Hello Rick, the new firmware will be released at the end of this month.