Hello, I am trying to use the RM500Q-EA in a private network and I am getting the following output with quectel-CM
quectel-CM -s ciscop5g
[03-27_10:35:26:643] QConnectManager_Linux_V1.6.4
[03-27_10:35:26:645] Find /sys/bus/usb/devices/2-2 idVendor=0x2c7c idProduct=0x800, bus=0x002, dev=0x002
[03-27_10:35:26:646] Auto find qmichannel = /dev/cdc-wdm0
[03-27_10:35:26:646] Auto find usbnet_adapter = wwan0
[03-27_10:35:26:646] netcard driver = qmi_wwan_q, driver version = V1.2.2
[03-27_10:35:26:646] qmap_mode = 1, qmap_version = 9, qmap_size = 31744, muxid = 0x81, qmap_netcard = wwan0_1
[03-27_10:35:26:647] Modem works in QMI mode
[03-27_10:35:26:658] /proc/2608/fd/8 -> /dev/cdc-wdm0
[03-27_10:35:26:658] /proc/2608/exe -> /usr/bin/quectel-CM
[03-27_10:35:28:659] cdc_wdm_fd = 7
[03-27_10:35:28:756] Get clientWDS = 3
[03-27_10:35:28:788] Get clientDMS = 1
[03-27_10:35:28:820] Get clientNAS = 4
[03-27_10:35:28:852] Get clientUIM = 1
[03-27_10:35:28:884] Get clientWDA = 1
[03-27_10:35:28:916] requestBaseBandVersion RG500QEAAAR11A06M4G
[03-27_10:35:28:948] qmap_settings.rx_urb_size = 31744
[03-27_10:35:28:948] qmap_settings.ul_data_aggregation_max_datagrams = 11
[03-27_10:35:28:948] qmap_settings.ul_data_aggregation_max_size = 4096
[03-27_10:35:28:949] qmap_settings.dl_minimum_padding = 0
[03-27_10:35:29:076] requestGetSIMStatus SIMStatus: SIM_READY
[03-27_10:35:29:108] requestGetProfile[1] ciscop5g///0/IPV4
[03-27_10:35:29:108] requestSetProfile[1] ciscop5g///0/IPV4
[03-27_10:35:29:108] no need to set skip the rest
[03-27_10:35:29:140] requestRegistrationState2 MCC: 999, MNC: 15, PS: Attached, DataCap: 5G_SA
[03-27_10:35:29:172] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
[03-27_10:35:29:173] ifconfig wwan0 down
[03-27_10:35:29:176] ifconfig wwan0_1 0.0.0.0
ifconfig: SIOCSIFFLAGS: Network is down
[03-27_10:35:29:179] ifconfig wwan0_1 down
[03-27_10:35:29:364] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
[03-27_10:35:29:364] call_end_reason is 1
[03-27_10:35:29:364] call_end_reason_type is 3
[03-27_10:35:29:364] call_end_reason_verbose is 1138
[03-27_10:35:29:365] try to requestSetupDataCall 5 second later
[03-27_10:35:35:029] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
[03-27_10:35:35:029] call_end_reason is 1
[03-27_10:35:35:029] call_end_reason_type is 3
[03-27_10:35:35:029] call_end_reason_verbose is 1148
[03-27_10:35:35:029] try to requestSetupDataCall 10 second later
[03-27_10:35:45:270] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
[03-27_10:35:45:271] call_end_reason is 1
[03-27_10:35:45:271] call_end_reason_type is 3
[03-27_10:35:45:271] call_end_reason_verbose is 1138
[03-27_10:35:45:271] try to requestSetupDataCall 20 second later
It gets stuck in that process alternating between code 1138 and 1148 for which I don´t find any information online. Could you point me to the possible cause of this issue?
There are other devices (Zyxel routers) that are able to connect without problems. Firmware version for the module is RG500QEAAAR11A06M4G_01.200.01.200, and the version of quectel-CM is 1.6.4.
Thank you in advance.