RG500Q Wifi Issue

Hello,

We are currently using the RG500Q-EA with the FG50V and have encountered an issue while attempting to connect to Wi-Fi. Although the device shows that it is connected, we are unable to access the internet or any data.

We are using current Firmware : RG500QEAAAR11A02M4G_OCPU_01.001.01.001
ATI
Quectel
RG500Q-EA
Revision: RG500QEAAAR11A02M4G_OCPU

OK

Thanks

Have you connected with the SIM card and make sure that both the cellular and wfi antenna are connected?
Please also check

route -n

Which mode does the mode is?
AP or station mode?