RG255C M.2 module driver not working

Hi,

We have a 5GM2EVBKIT devkit and a RG255C M.2 module, we would like to set it up on a Windows 11 system. The USB drivers that came with the devkit does not work. i tired the Quectel_LTE&5G_Windows_USB_Driver_V2.2.3 and the Windows NDIS driver 2.2 none of them work.
If i check the device manager the modem is listed only on the other devices tab, and no serial ports are present.
Can you provide me a driver that work on win11 or help me with this issue?

Thank you,

Can you temporary connect it to any Linux based system?

Yes, I have an Ubuntu machine as well.

Then check the current modem configuration with cat /sys/kernel/debug/usb/devices

I got the following:

T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=16
B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev= 5.15
S: Manufacturer=Linux 5.15.0-100-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms

T: Bus=01 Lev=01 Prnt=01 Port=13 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=8087 ProdID=0a2b Rev= 0.10
C:* #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA
I:* If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=81(I) Atr=03(Int.) MxPS= 64 Ivl=1ms
E: Ad=02(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 0 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 0 Ivl=1ms
I: If#= 1 Alt= 1 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 9 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 9 Ivl=1ms
I: If#= 1 Alt= 2 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 17 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 17 Ivl=1ms
I: If#= 1 Alt= 3 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 25 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 25 Ivl=1ms
I: If#= 1 Alt= 4 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 33 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 33 Ivl=1ms
I: If#= 1 Alt= 5 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 49 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 49 Ivl=1ms

T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=10000 MxCh=10
B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev= 5.15
S: Manufacturer=Linux 5.15.0-100-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms

T: Bus=02 Lev=01 Prnt=01 Port=03 Cnt=01 Dev#= 2 Spd=5000 MxCh= 0
D: Ver= 3.20 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 9 #Cfgs= 3
P: Vendor=0bda ProdID=8156 Rev=30.00
S: Manufacturer=Realtek
S: Product=USB 10/100/1G/2.5G LAN
S: SerialNumber=000000001
C:* #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=512mA
I:* If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=00 Driver=r8152
E: Ad=81(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=02(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=83(I) Atr=03(Int.) MxPS= 2 Ivl=128ms
C: #Ifs= 2 Cfg#= 2 Atr=a0 MxPwr=512mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=02(comm.) Sub=0d Prot=00 Driver=
E: Ad=83(I) Atr=03(Int.) MxPS= 16 Ivl=16ms
I: If#= 1 Alt= 0 #EPs= 0 Cls=0a(data ) Sub=00 Prot=01 Driver=
I: If#= 1 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=01 Driver=
E: Ad=81(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=02(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms
C: #Ifs= 2 Cfg#= 3 Atr=a0 MxPwr=512mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=02(comm.) Sub=06 Prot=00 Driver=
E: Ad=83(I) Atr=03(Int.) MxPS= 16 Ivl=16ms
I: If#= 1 Alt= 0 #EPs= 0 Cls=0a(data ) Sub=00 Prot=00 Driver=
I: If#= 1 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=00 Driver=
E: Ad=81(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E: Ad=02(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms

You have no modem connected over USB according to this output.

See Linux Driver RG255C-GL for Linux 6.1.0
The idea is to switch it to MBIM under Linux and then try it again in Windows.

Hi,

I followed you instructions, but I am stuck. i manged to connect the device and i saw it in the usb device list. I revealeg the USB interfaces, but non of the answers to the At commands.

Make sure you do not have ModemManager running.
Your AT command port should be USB If#= 2, so if you check dmesg output you should see a few /dev/ttyUSB added once modem is attached, the 3rd port should be the right one.

My 3rd one os ttyUSB2, i try to mincom in that one, it spams ERROR

Can you show a screenshot?

Not sure where it comes from, but try running minicom with --noinit or try another terminal app like picocom.

Unfortunatelly is still does the same thing

That looks weird… Did you try to type any commands, even simple AT ?

The console does not let my type anything.

Please check

lsusb
lsusb -t

If you send AT with microcom please make sure the ModemManager is disabled.

Hi,

I managed to access the medems AT port on my Linux a switched the mode the MBIM. But the drivers on Windows still does not work.

As far as I tested, the RG255C do not support MBIM.
Till now it only support ECM and RMNET/QMI mode.

I changed it to EMC it works now, thank you very much.

Does, the module support RNDIS mode?