Request firmware for EC200U-EU

Dear,
1/I need the firmware of the EC200U-EU module:
SW: EC200UEUAAR03A19M08
OC: EC200UEUAC-N05-SNNSA
SN: MP825FB04002219
IMEI: 868660076688631
2/Can you please share reference schematic of board EC200U-TE-A_v1.3 (module image attached for reference).
Best regards

Hello Quectel support team.
I need firmware for the EC200U-EU, and this is my second request, but I haven’t received a response.
Why is this happening, and what procedures does Quectel require me to follow?

Sincerely.

Please help
Quectel EC200U
Firmware: EC200UEUAAR03A19M08
Thank you

Dear Customer,

Apologize for delayed response. I will send all the requested firmware and document through email. Please check there.

I’m waiting for two months already

Dear Customer,

I am sincerely apologized, we are overlooking your request. I have sent you the latest EC200U-EUAA firmware and the firmware upgrade tool through email. Please check there.