[Request] Firmware/FDL for Unisoc V510 Module (UN65A / RG500U Equivalent) - Stuck in Diag Mode

Hi Support Team,

I am looking for the standard generic firmware (PAC file) and FDL boot files for a 5G module that appears to be based on the Quectel RG500U (Unisoc V510 / UDX710 platform).

The Issue: The module is currently stuck in a boot loop or diagnostic mode. It briefly shows up as SPRD U2S Diag (VID_1782 & PID_4056) but does not initialize the AT Command interface.

Why I can’t provide the current Firmware Version: Because the AT port is not becoming active, I cannot run AT+QGMR or ATI to query the current version string. I am effectively locked out of the serial interface.

Module Details:

  • Label: UN65A
  • Chipset: Unisoc V510 (UDX710)
  • Hardware ID: USB\VID_1782&PID_4056

Could you please provide the generic/standard firmware (Flashable via ResearchDownload/UpgradeDownload tool) so I can attempt to unbrick and recover this module to a working state?

Thank you for your help.

@silvia @herbert.pan-Q Help me guyz

Dear @Ethernet011
Please share a picture of your module, I need check information from shield cover.
Thanks.


have a look

Dear @Ethernet011
Sorry, I can’t get information of module from picture above.
I need to know weather the module is our.