Reguest for Modem FW to rollback or upgrade to solve SSH issue

IoT Modules LTE Standard Module
1

Hi. I have the modem

Model:EC200AEU

Firmware: EC200AEUHAR01A26M16_01.200.01.200.

On this FW version I cannot SSH into my devices. Can you please send me the EC200AEUHAR01A13M16_01.200.01.200 so that I can rollback, if that is possible or the newer FW so that I can upgrade.

The modems I have that are on Firmware EC200AEUHAR01A13M16_01.200.01.200 are fully functional.

Regards,

2

Hi @elsiemahlangu
I have send you the follow up email. Kindly check on your email address.