Quectel USB AT,DM,NMEA port not found

Hello,

I am new to Quectel module. I am using V2X-EVB KIT, AG520R . In order to support the serial communication, I had to install the USB drivers. So I had installed “Quectel LTE&5G Windows USB_Driver_V2.1” driver. After the installation, I couldn’t see Quectel USB AT,DM,NMEA port in the device manager. It would be great help if anyone guide me through installation. I have attached the image of device manager section.

Thank you

WhatsApp Image 2021-06-30 at 18.22.07|440x500

Did you connect the EVB to the computer via a USB to type-C cable?

Yes, I connect the EVB to the computer via a USB to type-C cable.