Dear Customer,
Great news! We are excited to announce that our first intelligent support assistant, Qchat, is now open for trial testing!
You have been selected as one of the first beta testers for Quectel’s official intelligent assistant Qchat! 
As one of our valued partners, we would like to invite you to be among the first to experience this new service.
Participate for a Chance to Win Rewards
To thank you for your valuable time, we will give away $25 Amazon Gift Cards to 10 users daily who participate in the testing.
You’re just 3 steps away from the prize!
What Can Qchat Do for You?
Built on Quectel’s official knowledge base, Qchat is automated smart assistant available 24/7, providing you with:
3 Steps to Start Your Qchat Experience
Step 1: Log In to the Testing Platform
Access Link: https://stage.quecteltest.com/
· Login Credentials:
· Username: web
· Password: web@123
· Valid until: April 30, 2026 (extended)
Note: This is a testing environment. Please click “Continue” if you see a security warning.
After logging in, click the “Chat” icon at the bottom of the page to launch the service.
Step 2: Experience Qchat Core Features
Product Recommendation
· Tell Qchat about your application scenario
· Get precise product matching suggestions
· Save time and quickly identify the best solution
Product Specification Lookup
· Enter any Quectel product model
· Get complete specifications instantly
· Say goodbye to flipping through PDF manuals
Technical Support Consultation
· Get instant answers to common technical questions
· AI intelligently determines if live agent support is needed
· Seamless transfer to professional engineers
Step 3: Share Your Valuable Feedback
After your session ends, please click the end button in the chat and complete the evaluation:
· 
Rate the service (1-5 stars)
· 
Share your experience — Every piece of feedback is crucial to us!
Additional Feedback Channel: https://wenjuan.quectel.com/fill?id=69d604fe7e19d866e20af8fc
Frequently Asked Questions
Q: Is the testing environment secure?
A: Absolutely secure. This is Quectel’s official testing environment, dedicated solely to product experience.
Q: How can I contact support if I encounter issues?
A: During the testing period, you can reach us anytime at user_experience@quectel.com or support@quectel.com.
Q: How are the rewards distributed?
A: We will randomly select 10 lucky users daily. Gift cards will be sent to your email after the testing period concludes.
We look forward to your feedback!
Every interaction and every piece of advice helps us build a better service experience.
If you have any questions, please don’t hesitate to contact our team.
Happy testing!
Quectel User Experience Team
