Problems to connect to LTE network

Hello guys, I’m working with the BG95-M3 module and I’m having trouble connecting to LTE with a specific SIM card.

My initial configuration sequence is:
AT+QCFG=“nwscanmode”,3,1 // Configures the module for LTE-M (eMTC) only.
AT+QCFG=“iotopmode”,0,1 // Configures the module to operate in LTE-M mode.
AT+CGDCONT=1,“IP”,“APN” // Sets the PDP context with the correct APN.
AT+QICSGP=1,1,“APN”,“apn”,“apn”,1 // Configures the profile for the APN

After this setup, I wait for the module to register with the network using:
AT+CEREG?

But the response is always:
+CEREG: 0,2

Based on ChatGPT’s suggestion, I used additional commands to diagnose the issue:

  1. Check the network and band details:

AT+QNWINFO

2.Result:*

+QNWINFO: “eMTC”,“72406”,“LTE BAND 3”,1700

  1. Inspect the serving cell:

AT+QENG=“servingcell”

4.Result:*

+QENG: “servingcell”,“LIMSRV”,“eMTC”,“FDD”,724,06,2985D16,346,1700,3,5,5,C7DF,-82,-11,-58,23,39

  1. Check neighboring cells:

AT+QENG=“neighbourcell”

6.Result:*

+QENG: “neighbourcell intra”,“eMTC”,1700,346,-12,-82,-56,0,39,7,14,6,58

Results and Observations:

  • The AT+QNWINFO command confirms that the module is attempting to connect to the LTE-M network on LTE BAND 3, associated with the operator code 72406.
  • The AT+QENG="servingcell" result indicates that the module is in LIMSRV (Limited Service) state. While it successfully attaches to the cell (MCC/MNC: 724/06, EARFCN: 1700), registration is incomplete. The observed signal parameters are:
    • RSRP (Signal Strength): -82 dBm (Good)
    • RSRQ (Signal Quality): -11 dB (Fair)
    • SINR (Signal-to-Noise Ratio): -58 dB (Poor)

Analysis:
The LIMSRV state suggests that the module has partial access to the network but cannot complete registration. This may be caused by network restrictions, incorrect configurations, or environmental interference (as indicated by the poor SINR values).

Additional Note:
The AT+CPIN? command was tested and returns READY, confirming that the SIM card is properly recognized by the module.

LIMSRV indicates that the device registration network is denied, PLMN is 72406, please check the PLMN(AT+CIMI) of the current SIM card to determine whether it is roaming service, if so, you need to check whether the SIM card service supports roaming service, or whether the SIM card is activated

(post deleted by author)

Hello,

I have checked the PLMN of my SIM card, and the network appears to be correct. The SIM card is working normally, and I have already contacted the carrier to confirm that the SIM card is active. However, I am receiving the error “LIMSRV indicates that the device registration network is denied.” I believe the issue might be related to the roaming configuration or the activation of the service.

Could you provide more information on how to proceed if roaming service is required? Or if there’s another aspect of the configuration I should review?

Looking forward to your response.
Best regards,
Lucca.

Hello Lucca, if you need to enable roaming configuration you could use the AT command if you modem firmware version is v201 or later:

By default is disabled.

Hello mtinDuarte

Unfortunately, I don’t have the command you mentioned available on my modem. It seems the firmware version does not support that specific command. The commands I have available related to AT+QNWCFG are the following:

16:23:59.454 → at+qnwcfg=?
16:23:59.454 → +QNWCFG: “acqdb”
16:23:59.454 → +QNWCFG: “backoff”
16:23:59.454 → +QNWCFG: “clearbackoff”
16:23:59.454 → +QNWCFG: “activetimer”,(0-2),(1-4294967295)
16:23:59.454 → +QNWCFG: “hplmnsearch_ctrl”,(0,1)
16:23:59.454 → +QNWCFG: “ta”
16:23:59.454 → +QNWCFG: “cqi”,(0-15)
16:23:59.454 → +QNWCFG: “cfun_init_mode”,(0,1)
16:23:59.454 → +QNWCFG: “3gpp_rel_control”,(“eMTC”,“NBIoT”),(0,1),(0xA0,0xB0)
16:23:59.454 → +QNWCFG: “nb_feature_ctrl”,(0,1),(0-0xFFE)
16:23:59.454 → +QNWCFG: “catm_feature_ctrl”,(0,1),(0-0x1FFE)
16:23:59.487 → +QNWCFG: “pci_lock”,(“eMTC”,“NBIoT”),(0,1),(0-4294967295),(0-503)

Would you happen to know if there’s another command or configuration I could use to enable roaming or adjust network settings? I’d appreciate any further assistance!

Thank you,
Lucca