Need firmware for RM500Q-AE

I am having internet issues with my RM500QAEAA-M20-SGASA. I use the module for my teletherapy company and have been losing connection. I would like to update the firmware for my module to the latest firmware. Current firmware is RM500QAEAAR13A01M4G. Please provide me with the firmware so that I can fix my companies internet. Thank you

RM500QAEAAR11A02M4G_01.007.01.007.zip

2 Likes

Hello, I updated my first work modem but I have a backup modem with 4g. Can you kindly send the updated EM12GPA-512-SGAD firmware. Thanks

EM12GPAR01A21M4G_01.007.01.007.zip

Herbert,

Can you provide me an old version of the firmware for the RM500QAE? I am having issues with the new version you provided me. I have updated firmware but I am having connections issues and other issues. I would like to revert to an old version of the firmware so that I can fix the issue. Thanks

RM500QAEAAR13A01M4G_02.001.02.001.zip

Herbet,

Could you please send me new firmware for the Quectel RM520N-GL 5G. I purchased a new modem for my work router for office. Thanks

RM520NGLAAR01A05M4G_01.001.01.001.zip

Could I also get the latest RM500Q-AE firmware? Thank you!

Please provide your current firmware version

Hi Herbert,
Thanks very much for your fast response. As requested:
ATI+GSN
Quectel
RM500Q-AE
Revision: RM500QAEAAR11A02M4G

The latest firmware has been sent to you by email

Hi Herbert,
could I also get the latest RM500Q-AE firmware?
My current Revision: RM500QAEAAR11A02M4G
Thanks!

This is the latest R11 baseline version, and the R13 baseline version has been mailed to you

1 Like

I just wanted to pop back on and thank you for sending R13 (RM500QAEAAR13A02M4G). That is a MUCH improved FW, as I finally get 3CA on ATT whereas R11 only saw 2CA.

Could you also send this to me.

Thank you.

The latest firmware has been sent to you by email

1 Like

I received firmware for the RM502, I need the RM500-AE please. Thank you

I have sent it to your email,please check

hi can i get a copy or the firmware to thanks
Quectel RM500Q-AE 5G NR global module 3GPP Release 15 NSA/SA operation, Sub-6 GHz M.2 socket