Many existing problems can be solved by simply updating the firmware of the hardware. Why is there no website to directly download the firmware? This can reduce the problem of repeatedly asking for new firmware.
In fact, the far away agent has the latest firmware version. Many customers get their modules from resellers, who are obligated to release the latest firmware. Quectel has yet to build such a platform. I even suggest you send an email directly to our leader.
This is indeed a very good suggestion. In fact, Quectel also has such a platform and software, but not for all customers, mainly for agents and distributors.
Best Regards!