How to deal with "MMS Busy" Error when sending MMS with EC25-AF?

IoT Modules LTE Standard Module
1

How to deal with “MMS Busy” Error when sending MMS with EC25-AF?

Is there a way to clear this error without having to hard restart the device?

2

Hello Knodi
If you do not restart the device after MMS sending fail, you can deactivate the PDP context by AT+QIDEACT command and re-activate it by AT+QIACT command, then send the MMS message again. If not work, i think you can capture the abnormal log then email support@quectel.com, we will handle it asap, thank you.

3

Thank you. I’ll try that.

4

I tried deactivate the PDP and reactivating PDP but MMS busy error did not clear. I was able to use AT+QPOWD=0 to power down the modem and wait for restart to clear the error. I contacted Quectel support i’m awaiting their reply.

5

I tried email the support email for the last month but they’re not answering me. What can I do to resolve this error?