FW Upgrade for AE502Q-AE

I’m try to upgrade to and keep getting a USB driver error. I am using windows Quectel LTE&5G windows USB driver V2.2.4 and receive an error after hiring Qflash start.

Dear Sir,
Do you change other usb ports or another PC to try? please also take a screenshot of the device manger of your computer.Thanks!

Hello and thank you for writing me back.

I have tried win11 and Win10 with same results. Please see the small clip I made.

Thank you


Dear sir,

Please see attached

Dear Sir,
From your picture, I noticed that the usb driver has been installed successfully. Please check it.

By the way, in order to better support you, please answer below questions, thanks!

  • Company name and located city:

  • Project name (so we can refer to it in the future):

  • Application type:

  • Estimated Annual Units (for series production):

  • Project timeline:

  • Current status:

  • From which distributor do you buy Quectel modules & EVB kits?

  • Do you have EVB kit for this application?