For AT+QNTP=<conte xtID>,<se rv er> [,<port>[,<auto_set_time>]] modem unable to response URC even after 125 seconds

Hello,
I am using Modem BG95 -M3.

I have sent the write command AT+QNTP=1,xxx.xxx.xxx.xxx,123 to modem but the URC (+QNTP: ,) for the time synchronization not received even after125 seconds.

is there anything to get response for AT+QNTP=1,xxx.xxx.xxx.xxx,123 that contain the time.

Please provide a complete AT log, or you can try QPING to see if the communication is normal

AT+QNTP=1,“ntp1.google.com”,123
you try

[9/16/2024 2:57:47 PM] Modem Power Up SUCCESS
[9/16/2024 2:57:48 PM] ATE0
[9/16/2024 2:57:48 PM] OK
[9/16/2024 2:57:48 PM] ATE COMMAND SUCCESS
[9/16/2024 2:57:48 PM] AT+CPIN?
[9/16/2024 2:57:48 PM] +CPIN: READY
[9/16/2024 2:57:48 PM] OK
[9/16/2024 2:57:48 PM] Sim Inserted…
[9/16/2024 2:57:48 PM] AT+CFUN=0
[9/16/2024 2:57:50 PM] OK
[9/16/2024 2:57:50 PM] Flight Mode on OK
[9/16/2024 2:57:50 PM] AT+QGMR
[9/16/2024 2:57:50 PM] BG95M3LAR02A03_01.016.01.016
[9/16/2024 2:57:50 PM] OK
[9/16/2024 2:57:50 PM] M3 Modem revision is BG95M3LAR02A03
[9/16/2024 2:57:50 PM] AT+CFUN=1,1
[9/16/2024 2:57:50 PM] OK
[9/16/2024 2:57:50 PM] FLIGHT MODE OFF OK
[9/16/2024 2:57:53 PM]
[9/16/2024 2:57:53 PM] RDY
[9/16/2024 2:57:57 PM] APP RDY
Sensor scan start
Modem is Ready After flight Mode
[9/16/2024 2:57:58 PM] AT+CGDCONT= 1,“IP”,“xxxxx.xxx.yyyy”
[9/16/2024 2:57:58 PM] OK
[9/16/2024 2:57:58 PM] APN CONFIGURATION OK
[9/16/2024 2:57:58 PM] AT+QCCID
[9/16/2024 2:57:58 PM] +QCCID: 89011703278996471093
[9/16/2024 2:57:58 PM] OK
[9/16/2024 2:57:58 PM] ICCID=89011703278996471093
[9/16/2024 2:57:58 PM] AT+GSN
[9/16/2024 2:57:58 PM] 863740066664423
[9/16/2024 2:57:58 PM] OK
[9/16/2024 2:57:58 PM] IMEI=863740066664423
[9/16/2024 2:57:58 PM] AT+CSQ
[9/16/2024 2:57:58 PM] +CSQ: 12,99
[9/16/2024 2:57:58 PM] OK
[9/16/2024 2:57:58 PM] AT+CREG?
[9/16/2024 2:57:58 PM] +CREG: 0,5
[9/16/2024 2:57:58 PM] OK
[9/16/2024 2:57:58 PM] AT+COPS?
[9/16/2024 2:57:58 PM] +COPS: 0,0,“Vi India”,0
[9/16/2024 2:57:58 PM] OK
[9/16/2024 2:57:58 PM] AT+CGREG?
[9/16/2024 2:57:58 PM] +CGREG: 0,2
[9/16/2024 2:57:58 PM] OK
[9/16/2024 2:57:58 PM] LTE trying to connect
[9/16/2024 2:58:01 PM] AT+CGREG?
[9/16/2024 2:58:01 PM] +CGREG: 0,2
[9/16/2024 2:58:01 PM] OK
[9/16/2024 2:58:01 PM] LTE trying to connect
[9/16/2024 2:58:03 PM] AT+CGREG?
[9/16/2024 2:58:03 PM] +CGREG: 0,2
[9/16/2024 2:58:03 PM] OK
[9/16/2024 2:58:03 PM] LTE trying to connect
[9/16/2024 2:58:05 PM] AT+CGREG?
[9/16/2024 2:58:05 PM] +CGREG: 0,2
[9/16/2024 2:58:05 PM] OK
[9/16/2024 2:58:05 PM] LTE trying to connect
[9/16/2024 2:58:07 PM] AT+CGREG?
[9/16/2024 2:58:07 PM] +CGREG: 0,2
[9/16/2024 2:58:07 PM] OK
[9/16/2024 2:58:07 PM] LTE trying to connect
[9/16/2024 2:58:08 PM]
[9/16/2024 2:58:09 PM] Sensor scan start
AT+CGREG?
[9/16/2024 2:58:09 PM] +CGREG: 0,2
[9/16/2024 2:58:09 PM] OK
[9/16/2024 2:58:09 PM] LTE trying to connect
[9/16/2024 2:58:11 PM] AT+CGREG?
[9/16/2024 2:58:11 PM] +CGREG: 0,2
[9/16/2024 2:58:11 PM] OK
[9/16/2024 2:58:11 PM] LTE trying to connect
[9/16/2024 2:58:14 PM] AT+CGREG?
[9/16/2024 2:58:14 PM] +CGREG: 0,2
[9/16/2024 2:58:14 PM] OK
[9/16/2024 2:58:14 PM] LTE trying to connect
[9/16/2024 2:58:16 PM] AT+CGREG?
[9/16/2024 2:58:16 PM] +CGREG: 0,2
[9/16/2024 2:58:16 PM] OK
[9/16/2024 2:58:16 PM] LTE trying to connect
[9/16/2024 2:58:18 PM] AT+CGREG?
[9/16/2024 2:58:18 PM] +CGREG: 0,2
[9/16/2024 2:58:18 PM] OK
[9/16/2024 2:58:18 PM] LTE trying to connect
[9/16/2024 2:58:20 PM] AT+CGREG?
[9/16/2024 2:58:20 PM] +CGREG: 0,2
[9/16/2024 2:58:20 PM] OK
[9/16/2024 2:58:20 PM] LTE trying to connect
[9/16/2024 2:58:22 PM] AT+CGREG?
[9/16/2024 2:58:22 PM] +CGREG: 0,2
[9/16/2024 2:58:22 PM] OK
[9/16/2024 2:58:22 PM] LTE trying to connect
[9/16/2024 2:58:23 PM] Current Device Date Time: 1/1/2000, 0:0:45
[9/16/2024 2:58:24 PM] Sensor scan start
AT+CGREG?
[9/16/2024 2:58:24 PM] +CGREG: 0,5
[9/16/2024 2:58:24 PM] OK
[9/16/2024 2:58:24 PM] LTE CONNECTED TO ROAMING NETWORK
[9/16/2024 2:58:24 PM] AT+QPSMS=1,“01010001”,“00101111”
[9/16/2024 2:58:24 PM] OK
[9/16/2024 2:58:24 PM] Psm Configuration ok
[9/16/2024 2:58:24 PM] AT+QPSMS?
[9/16/2024 2:58:24 PM] +QPSMS: 1,
[9/16/2024 2:58:24 PM] OK
[9/16/2024 2:58:24 PM] Psm request ok
[9/16/2024 2:58:24 PM] No string
[9/16/2024 2:58:24 PM] AT+QCSCON=1
[9/16/2024 2:58:24 PM] OK
[9/16/2024 2:58:24 PM] RRC State Command response OK
[9/16/2024 2:58:24 PM] AT+QCFG=“psm/urc”,1
[9/16/2024 2:58:24 PM] OK
[9/16/2024 2:58:24 PM] QCFG=psm/urc Command response OK
[9/16/2024 2:58:24 PM] AT+CCLK=“24/09/16,08:09:03+22”
[9/16/2024 2:58:24 PM] OK
[9/16/2024 2:58:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 2:58:25 PM] AT+QIACT?
[9/16/2024 2:58:25 PM] OK
[9/16/2024 2:58:25 PM] PDP is not activated
[9/16/2024 2:58:26 PM] AT+QIACT=1
[9/16/2024 2:58:27 PM] OK
[9/16/2024 2:58:28 PM] AT+QIACT?
[9/16/2024 2:58:28 PM] +QIACT: 1,1,1,“10.104.33.209”
[9/16/2024 2:58:28 PM] OK
[9/16/2024 2:58:28 PM] PDP is already activated
[9/16/2024 2:58:28 PM] LteIpAddress=10.104.33.209
[9/16/2024 2:58:28 PM] AT+QMTCFG=“version”,0,4
[9/16/2024 2:58:28 PM] OK
[9/16/2024 2:58:28 PM] Set_MQTT_Version OK
[9/16/2024 2:58:28 PM] AT+QMTCFG=“pdpcid”,0,1
[9/16/2024 2:58:28 PM] OK
[9/16/2024 2:58:28 PM] Set_PDP_CID OK
[9/16/2024 2:58:29 PM] AT+QMTCFG=“keepalive”,0,60
[9/16/2024 2:58:29 PM] OK
[9/16/2024 2:58:29 PM] Keep_Alive OK
[9/16/2024 2:58:29 PM] AT+QMTCFG=“session”,0,1
[9/16/2024 2:58:29 PM] OK
[9/16/2024 2:58:29 PM] Clean_Session OK
[9/16/2024 2:58:29 PM] AT+QMTCFG=“timeout”,0,15,3,1
[9/16/2024 2:58:29 PM] OK
[9/16/2024 2:58:29 PM] Config_Time_Out OK
[9/16/2024 2:58:30 PM] AT+QMTCFG=“recv/mode”,0
[9/16/2024 2:58:30 PM] +QMTCFG: “recv/mode”,0,0
[9/16/2024 2:58:30 PM] OK
[9/16/2024 2:58:30 PM] Msg_Recive_Mode OK
[9/16/2024 2:58:30 PM] AT+QMTOPEN=0,“xx.yyy.xx.yyy”,1883
[9/16/2024 2:58:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 2:58:54 PM] Current Device Date Time: 30/11/2079, 0:0:30
[9/16/2024 2:58:54 PM] Sensor scan start…Sensor scan completed
[9/16/2024 2:59:09 PM] Sensor scan start…Sensor scan completed
[9/16/2024 2:59:16 PM] +QMTOPEN: 0,0
[9/16/2024 2:59:16 PM] MQTT Connection Opened
[9/16/2024 2:59:16 PM] AT+QMTCONN=0,“863740066664423”,“xxxxxxxxx”,“yyyyyyyyyy”
[9/16/2024 2:59:18 PM] +QMTCONN: 0,0,0
[9/16/2024 2:59:18 PM] MQTT Connected
[9/16/2024 2:59:18 PM]
Data transmit start
[9/16/2024 2:59:19 PM] Data publish command executed
[9/16/2024 2:59:24 PM] +QMTPUB: 0,1,0
[9/16/2024 2:59:24 PM] Data transmitted successfully
[9/16/2024 2:59:24 PM] PSM Activation Time, Modem is in idle
[9/16/2024 2:59:24 PM] AT+QNTP=1,“xxx.yyy.zzz.aaa”,123
[9/16/2024 2:59:24 PM] OK
[9/16/2024 2:59:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 2:59:39 PM] Current Device Date Time: 30/11/2079, 0:1:15
[9/16/2024 2:59:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 2:59:54 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:00:09 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:00:24 PM] Current Device Date Time: 30/11/2079, 0:2:0
[9/16/2024 3:00:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:00:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:00:54 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:01:09 PM] Current Device Date Time: 30/11/2079, 0:2:45
[9/16/2024 3:01:09 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:01:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:01:34 PM] AT+QNTP=1,“xxx.yyy.zzz.aaa”,123
[9/16/2024 3:01:34 PM] OK
[9/16/2024 3:01:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:01:54 PM] Current Device Date Time: 30/11/2079, 0:3:30
[9/16/2024 3:01:54 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:02:09 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:02:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:02:39 PM] Current Device Date Time: 30/11/2079, 0:4:15
[9/16/2024 3:02:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:02:54 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:03:09 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:03:24 PM] Current Device Date Time: 30/11/2079, 0:5:0
[9/16/2024 3:03:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:03:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:03:45 PM] AT+QNTP=1,“xxx.yyy.zzz.aaa”,123
[9/16/2024 3:03:45 PM] OK
[9/16/2024 3:03:55 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:04:09 PM] Current Device Date Time: 30/11/2079, 0:5:45
[9/16/2024 3:04:09 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:04:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:04:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:04:54 PM] Current Device Date Time: 30/11/2079, 0:6:30
[9/16/2024 3:04:54 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:05:09 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:05:24 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:05:39 PM] Current Device Date Time: 30/11/2079, 0:7:15
[9/16/2024 3:05:39 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:05:54 PM] Sensor scan start…Sensor scan completed
[9/16/2024 3:05:55 PM] AT+QNTP=1,“xxx.yyy.zzz.aaa”,123
[9/16/2024 3:05:55 PM] OK

pls try
AT+QNTP=1,“110.75.8.1”,123

Thank you for the reply.
I have tried the AT+QNTP=1,“110.75.8.1”,123 but no URC has received.
but as i observed after sending AT+QNTP=1,“110.75.8.1”,123 and if i reset the modem then i get the URC +QNTP: 570.

Oh, this is very strange, could it be the radio networkd restrictions?

Thank you for the reply. is there any way to check those restrictions from network.

There’s no way to find out

Thank you for the response.
I have some observation.

After sending AT+QNTP=1,“010.101.002.033”,123 to modem i can get the URC (+QNTP:) if i send AT+CCLK?. Is this work around appropriate?

[9/19/2024 12:44:58 PM] AT+QNTP=1,“010.101.002.033”,123

[9/19/2024 12:44:58 PM] OK

[9/19/2024 12:44:59 PM] AT+CCLK?

[9/19/2024 12:44:59 PM] +CCLK: “24/09/19,07:14:59+22”

[9/19/2024 12:44:59 PM] OK

[9/19/2024 12:44:59 PM] Current Device Date Time: 19/9/2024, 7:14:59

[9/19/2024 12:44:59 PM] Sensor scan start…Sensor scan completed

+QNTP: 0,“2024/09/19,07:15:00+22”

[9/19/2024 12:44:59 PM] AT+CCLK?

[9/19/2024 12:44:59 PM] +CCLK: “24/09/19,07:15:00+22”

[9/19/2024 12:44:59 PM] OK

@herbert.pan-Q
Hello
could you please verify the above shared log and confirm about the behavior of the modem.

If you need to dig deeper into the cause of this event, you need to grab the debug log and analyze it

Thank you for the response.