devops
1
Hi there,
I’m unable to communicate with the modem over the standard /dev/ttyUSB2 port after issuing the AT command AT+QCFG-“usbnet”,0
It seems like the module is no longer in QMI or MBIM modes. I’ve tried loading mbim and qmi_wwan linux drivers with no success.
I’d like to reflash it. Could you please provide the baseline firmware?
Thank you
Dear @devops ,
Thank you for reaching out.
We understand on this. To proceed further, kindly share your current firmware version (AT+QGMR). I will send you the requested firmware accordingly.
Looking forward to your reply.
Best Regards,
Aghelan
devops
3
Thanks for the assistance @aghelan_loga
I’m locked out so I can’t send any AT commands to confirm. However, the previous notes say it was running EM061KGLAAR01A02M2G at one point.
Dear @devops ,
Thank you for confirming the current firmware.
I have sent the latest firmware via mail.
Kindly check your mail inbox.
Best Regards,
Aghelan
devops
5
Thanks for the support @aghelan_loga
Could you please try sending it again?
Dear @devops ,
Thank you for the reconfirmation.
I have sent the latest firmware via updated mail address.
Kindly check your updated mail inbox.
Best Regards,
Aghelan
devops
7
Received, thank you @aghelan_loga
For anyone else reading this, the Quectel team has been very helpful and responsive A+ service.
Dear @devops,
Thank you for the confirmation, and we really appreciate your kind feedback.
Have a nice day!
Best Regards,
Aghelan