Dear @ashok_patel_kalol
RG500UEAABxCOMSLICv3.2.2543.12.18 is not quectel’s firmware version, please share the correct one.
Or you can contact with your provider, they know the detailed version.
Dear @ashok_patel_kalol
Sorry about this, without the firmware version, I don’t know which you use.
If use the wrong firmware to upgrade, the device will be broken.
You can also ask the company if there is OTA to upgrade firmware.
Dear @Romer_Villareal
I have sent to your mail, please check.
Hi,
Thanks I received your email. Just a question, my modem has dual sim in it, does this firmware supports dual sim?
Thanks
Dear @Romer_Villareal
It supports DSSS.
Hello,
I bought this 5G box and am now looking for the latest firmware. Is installed
RG500UEAABxCOMSLICv3.4.2731.16.43
Is this the latest or where can I get the current firmware?
Thanks
Joe
Hello,
Can someone send me the latest firmware too please 
Dear @JoeBlack
RG500UEAABxCOMSLICv3.4.2731.16.43 is not quectel’s firmware version, please share the correct one.
Otherwise, I don’t know which one.
Dear @Antoine_RIGOT
Please share your current firmware version.
I think it’s a Tuoshi NR500 EA.
Another user has the same problem and I read that you had the right firmware.
Can you please help me too?
Thanks
Silvia, thank you for your help
Current version : v3.2.2475.10.04
i also have this : RG500UEAABR02A01M2G
Dear @JoeBlack
I have sent to your email, please check.
Dear @Antoine_RIGOT
I have sent to your email, please check.
Thank you very much Silvia.
Now I have to see how to update this router.
Do I have to search for a specific file or just the md5sums file and everything else runs automatically.
I have to look at it now.