Error while opening QMulti_DL_CMD_V3.4.exe

Firmware upgrade was working fine couple of days back. All of a sudden I am seeing this error while launching exe in production tester. Any help would be highly appreciated!

hello, please check the vikey.dll file in your tool package, and put the file in the same path as QMulti_DL_CMD_V3.4.exe, thanks~
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Unfortunately ViKey.dll is being marked as adware by crowdstrike and removes the same. IT security won’t allow the application to run in production floor unless the file is proven “safe”. Can you please suggest a path forward.Thanks.

hello,we recommend you to check with your IT colleague, many thanks~

Can I get additional information on file such as what it does and its requirement in the tool? I can get the information to IT for them to whitelist the ViKey.dll file.

hello,for details, please refer to the user guide in the package, thanks in advance~

Hello, I don’t see any information about ViKey.dll in user guide. Can I get these information Please?
Why ViKey.dll file is required. What does it do?. - This is required for IT security to whitelist.
~Thanks

hello, after confirming with internal, this is a way of licensing tools,which is rarely used by customers