Hello,
I followed the instructions provided in LTE&5G_Linux_USB_Driver_User_Guide_V2.0 to install the qmi_wwan driver, but I am getting quite a few errors, and the driver install is not completed. Is there an updated set of instructions? If so, please provide me with the updated drivers and user guide.
My email is lenoy.christy@hpe.com, if you prefer to send the drivers by email.
Thanks.
Usually there is no need to install the driver as all these modems are normally picked by the standard Linux driver(s).
Please show the output of cat /sys/kernel/debug/usb/devices
Output:
T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh=12
B: Alloc= 2/900 us ( 0%), #Int= 1, #Iso= 0
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0001 Rev= 6.02
S: Manufacturer=Linux 6.2.0-37-generic ohci_hcd
S: Product=OHCI PCI host controller
S: SerialNumber=0000:00:06.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 2 Ivl=255ms
T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=80ee ProdID=0021 Rev= 1.00
S: Manufacturer=VirtualBox
S: Product=USB Tablet
C:* #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=100mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=00 Prot=00 Driver=usbhid
E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=10ms
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=12
B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev= 6.02
S: Manufacturer=Linux 6.2.0-37-generic ehci_hcd
S: Product=EHCI Host Controller
S: SerialNumber=0000:00:0b.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
T: Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 4 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=2626 ProdID=0512 Rev= 3.18
S: Manufacturer=Quectel
S: Product=EM12-G
S: SerialNumber=0123456789ABCDEF
C:* #Ifs= 5 Cfg#= 1 Atr=80 MxPwr=500mA
I:* If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E: Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
E: Ad=83(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
E: Ad=85(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=84(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=03(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
E: Ad=87(I) Atr=03(Int.) MxPS= 10 Ivl=32ms
E: Ad=86(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:* If#= 4 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E: Ad=88(I) Atr=03(Int.) MxPS= 8 Ivl=32ms
E: Ad=8e(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E: Ad=0f(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
As you can see, no driver is picked by the device.
That is not a Quectel Vendor Id
0x2626 is assigned to Aruba Networks
Yes, it is an Aruba Networks modem. However the manufacturer is Quectel and the product name seems to be the same.
You need to fix this. For the rest of the world Aruba is not a manufacturer of the LTE modems.