EM12-G Driver and Firmware requested

IoT Modules LTE-A Module
1

Hello,

I recently purchased an EM12-G from ltefix.com to use for a home/business internet connection. After a power outage my modem would no longer connect to the LTE network. The modem is recognized by the router but they weren’t interfacing properly. This was similar to a problem I had when I first got the modem, which was solved by changing from QMI mode to MBIM mode. So I tried switching back to QMI, and then back to MBIM, which didn’t work. So then I had the idea to switch the protocol to ECM, which turned out to be a bad idea because I can no longer issue AT Commands to the modem.

So I decided to plug the USB modem enclosure that houses my EM12-G into my Windows 10 PC and issue the command to change back to QMI or MBIM. I went searching for the drivers and can’t find them anywhere on your site. I would also like Linux drivers as well, as I often use various Linux platforms. The firmware would also be appreciated in case I have to reflash modem, either now or in the future.

I can detail my personal information if required via PM or Email, but I would prefer not to post it on a forum.

Thanks!

2

Hi JK_HAN
Thanks for you query in Quectel forums.
Yes, If you want some special support or request , and If you use it personally, you can mail to support@quectel.com , and provide some needed information, for example, location、 present FW version、 request etc, our right people will support you directly until you problem solved, thank you very much.

3

Hello.
Can you help me with the latest stable firmware for quectel EM12-G module and windows drivers for quectel EM12-G m.2 card. Would you be so kind and provided me with link where I can download such drivers and firmware. Thank you and hope for fast reply.
I wrote to support@quectel.com, but got reply that I need to write my request on this forum.
Can anybody of support engineers help me?

4

Thanks for you query in Quectel forums.
I share with you the link of em12-G upgrade tool QFlash and the latest version of EM12-G software version, hoping to help you, thank you
Qflash links: Sign in to your account ?e=kBH80G
Links to latest software versions:Sign in to your account

5

Thank you for this link, for your help and for fast reply to my request. :+1:

6

Hello sir,
Both links don’t work.
Can you please post new links for the Flash tool and the latest EM12-G firmware? Highly appreciated.