EG25-G No Service and no settings

Technical Subjects Software General Function
1

I have a new device with a Quectel EG25-G Module in it.
And it only shows “no services” and i am not even able to put APN Settings or anything.
The inserted SIM Card also got not shown.

here the information i got from the device. What can i do?

|Hersteller:|Quectel|
|Modell:|QUECTEL Mobile Broadband Module|
|Firmware:|EG25GGCR07A02M1G|
|Netzwerktyp:|3GPP|
|Datenklasse:|GPRS; EDGE; UMTS; HSDPA; HSUPA; LTE; 5G|
|IMEI:|864081068600142|

2

pls run

AT+QENG=“servingcell”
AT+CGDCONT?

3

[2025-03-13_10:41:21:041]+QENG: “servingcell”,“LIMSRV”,“WCDMA”,228,03,1F46,978FCB,10762,181,180,-89,-5,-,-,-,-,-
[2025-03-13_10:41:21:041]
[2025-03-13_10:41:21:041]OK
[2025-03-13_10:41:37:410]AT+CGDCONT?
[2025-03-13_10:41:37:410]ERROR

4

pls run

AT+QCFG=“nwscanseq”,0403010502,1
AT+QCFG=“nwscanmode”,3,1

5

this is result

[2025-03-14_09:35:07:030]AT+QCFG=“nwscanseq”,0403010502,1
[2025-03-14_09:35:07:030]OK
[2025-03-14_09:35:14:241]AT+QCFG=“nwscanmode”,3,1
[2025-03-14_09:35:14:241]OK

6

but no change and still “no service”

7

any other things to do?

8

pls run again

AT+QENG=“servingcell”
AT+CGDCONT?

9

image
image452×584 7.76 KB

[2025-03-26_10:45:11:945]AT+QENG=“servingcell”
[2025-03-26_10:45:11:945]+QENG: “servingcell”,“LIMSRV”,“LTE”,“FDD”,228,03,1B2211F,498,3300,7,5,5,BB86,-111,-13,-76,3,21
[2025-03-26_10:45:11:945]
[2025-03-26_10:45:11:945]OK

10

(post deleted by author)

11

Still no service
and i can’t set any APN settings or so on

image
image1345×827 39.4 KB

12

This URC indicates an rsrp of -111, it may cause network rejection and output LIMSRV, I suggest you need to place the device somewhere with better signal and try again

13

i am directly by the window and other mobile devices have full service.
and, not even SIM Card got recorgnised…

14

reinstallig the Module was the key at the end, now it is working!
Thanks for support

1 Like