Eg06-e module modem unreachable

we have a problems with eg06-e “modem unreachable” how to resolve this???the modem is installed on the teltonika rutx11 that the warenty is expired. i need help!!! thanks a lot

Hi,
Could you please share more information or log? What operations did you do?

sorry for the time i update the troublestooting file of the rutx11. please modify the extension in gz

troubleshoot-RUTX11-2026-04-03.tar (150.0 KB)

i need the file bin for update the gms from ver EG06ELAR04A21M4G to EG06ELAR04A25M4G

regards Ivan