EC25 VoLTE incoming DTMF: +QTONEDET URC not observed when remote party presses keypad

Hello Quectel team,

I would like to confirm the expected EC25 behavior for incoming DTMF during a VoLTE / IMS voice call.

Environment:

  • Module family: EC25
  • Voice call: VoLTE / IMS
  • AT+QTONEDET is enabled
  • Downlink audio from the module to the remote phone is audible
  • The remote party presses one valid keypad digit during the prompt using a standard smartphone phone app
  • Host side does not observe +QTONEDET URC
  • Asterisk / chan_quectel also does not receive any DTMF event
  • RX PCM / DSP frame counters advance, but no DTMF candidate or accepted event is observed
  • AT+QAUDCFG=“voltedtmfcfg” write is accepted, but readback only returns OK, so the effective value cannot be confirmed from AT response

Questions:

  1. Does EC25 generate +QTONEDET URC for incoming DTMF during VoLTE / IMS calls?
  2. If the network uses RFC2833/RFC4733 telephone-event for IMS DTMF, does EC25 convert it into +QTONEDET URC?
  3. Does EC25 convert IMS telephone-event into an in-band PCM DTMF tone on the audio path?
  4. Are there required AT settings, firmware conditions, MBN conditions, or URC output port requirements for incoming VoLTE DTMF detection?
  5. Is AT+QAUDCFG=“voltedtmfcfg” relevant for incoming VoLTE DTMF detection, or only for DTMF sending / another path?
  6. Which QLog/QXDM events or decoder package should be used to confirm whether telephone-event reaches the module?
  7. Are there known EC25 firmware/MBN limitations for incoming VoLTE DTMF / QTONEDET?

I can provide sanitized diagnostic summaries privately if needed, but I cannot share IMEI/IMSI/SIM identifiers, phone numbers, credentials, or raw QLog/SIP/IMS captures publicly.

Thank you.

Dear Customer,

I have replied to your email. We can continue the analysis in email.

Thank you.

Hello fazrulredzuan,

Thank you.

I have replied by email with the requested firmware, MBN, and URC port information.

I will continue the detailed analysis in the email thread.