EC25-E unable to send SMS

Hi
I am using EC25-E module with JIO sim (India).
with firmware version EC25EFAR06A08M4G

Module gives CREG 0,1
but unable to receive/send SMS
even when we try to make a call, it says mobile is switched OFF.

Internet is working ( by using quectel-CM )

same SIM is working fine on EC20 module in another card.

can any one guide me regarding the issue.

Regards
Praveen

Please provide the AT command steps you have tried.

ATE1
OK
AT+CMEE=2
OK
ATI
Quectel
EC25
Revision: EC25EFAR06A08M4G

OK
AT+CPIN?
+CPIN: READY

OK

AT+QINISTAT
+QINISTAT: 7

OK
AT+QCCID
+QCCID: 89918640XXXXXXXXXXXX

OK
AT+CIMI
4058XXXXXXXXXXX

OK
AT+CFUN?
+CFUN: 1

OK
AT+CSQ
+CSQ: 26,99

OK
AT+CREG?
+CREG: 0,1

OK

AT+COPS?
+COPS: 0,0,“Jio 4G Jio 4G”,7

Regards
Praveen

What SMS-related AT commands have you been using?

Basically we require SMS Receive functionality
We are unable to send any SMS to the module
and when we try to call the number, it says mobile number not reachable.

for testing I tried to send SMS from modem

AT+CMGS=“9182xxxxxxxx”

TEST SMS
+CMS ERROR: unknown error

AT+CMGS=“9182xxxxxxxx”

test sms
+CMS ERROR: 350

If I try to make a call

atd9182xxxxxxxx;
OK

NO CARRIER

after above command, CREG response is as follows

AT+CREG?
+CREG: 0,3

now modem has to be reset to get CREG: 0,1

Regards
Praveen

This is text-mode syntax. Firstly, put the modem into text-mode with AT+CMGF=1

The send command itself is:

AT+CMGS="123456789"<carriage-return>
TEST SMS<ctrl-Z>

A <carriage-return> after “TEST SMS” will be taken as part of the text to be sent, and not as the termination of the send command.

The basic AT command to read all received SMSs in text-mode is: AT+CMGL="ALL"

Yes, I have done the same.

What does your send command return following your <ctrl-Z>

after couple of minutes
+CMS ERROR: 350

Almost certainly, there’s something wrong with your syntax.

The “couple of minutes” indicates a timeout. If the syntax is correct and the sending fails, an error code should be returned much sooner than that.

What are your text-mode parameters?

AT+CSMP?

PS - Is your SMSC (message centre) address correct?

AT+CSCA?

Syntax is correct, it works with other service provider SIM (Airtel)

at+csmp?
+CSMP: 17,167,0,0

at+csca?
+CSCA: “+917013075009”,145

message center address is correct, same works in mobile phone.

Modem gives +CREG: 0,1 but its not registered on network
when I try to call the modem, it says number is switched off.

Maybe the modem is data only version and the CS domain is disabled.
And so we cannot send SMS and use the ATD. For detail you need contact with local FAE and provide the qlog.

Check the which MBN is used.

AT+QMBNCFG=“list”
AT+QMBNCFG=“AutoSel”

AT+QMBNCFG=“list”
+QMBNCFG: “List”,0,0,0,“ROW_Generic_3GPP”,0x05010824,201806201
+QMBNCFG: “List”,1,0,0,“Reliance_OpnMkt”,0x05011B4B,201801051
+QMBNCFG: “List”,2,0,0,“TW_Mobile_China_VoLTE”,0x05800301,201805021
+QMBNCFG: “List”,3,0,0,“Bouygues_France_VoLTE”,0x05800101,201705111
+QMBNCFG: “List”,4,0,0,“Telstra-Commercial_VoLTE”,0x05800716,201910081
+QMBNCFG: “List”,5,0,0,“Commercial-Smartfren”,0x05012509,201801081
+QMBNCFG: “List”,6,0,0,“VF_Germany_VoLTE”,0x05010444,202001021
+QMBNCFG: “List”,7,0,0,“Swis_switzerland_VoLTE_VoWiFi”,0x05010421,201712231
+QMBNCFG: “List”,8,0,0,“TF_Spain_VoLTE”,0x05800D43,201909301
+QMBNCFG: “List”,9,0,0,“Commercial-DT-VOLTE”,0x05011F27,201904151

No MBN was selected.

AT+QMBNCFG=“AutoSel”
+QMBNCFG: “AutoSel”,0

AutoSel was in disabled state.

I have enabled it by using
AT+QMBNCFG=“AutoSel”,1

after reboot
MBN got selected

AT+QMBNCFG=“List”
+QMBNCFG: “List”,0,0,0,“ROW_Generic_3GPP”,0x05010824,201806201
+QMBNCFG: “List”,1,1,1,“Reliance_OpnMkt”,0x05011B4B,201801051
+QMBNCFG: “List”,2,0,0,“TW_Mobile_China_VoLTE”,0x05800301,201805021
+QMBNCFG: “List”,3,0,0,“Bouygues_France_VoLTE”,0x05800101,201705111
+QMBNCFG: “List”,4,0,0,“Telstra-Commercial_VoLTE”,0x05800716,201910081
+QMBNCFG: “List”,5,0,0,“Commercial-Smartfren”,0x05012509,201801081
+QMBNCFG: “List”,6,0,0,“VF_Germany_VoLTE”,0x05010444,202001021
+QMBNCFG: “List”,7,0,0,“Swis_switzerland_VoLTE_VoWiFi”,0x05010421,201712231
+QMBNCFG: “List”,8,0,0,“TF_Spain_VoLTE”,0x05800D43,201909301
+QMBNCFG: “List”,9,0,0,“Commercial-DT-VOLTE”,0x05011F27,201904151

also enabled “ims” functionality as compulsory
AT+QCFG=“ims”,1

Now both SMS & Call are working

Thank you Bean.Wang-Q

Regards
Praveen