[EC25] AT+QNTP almost always fails

IoT Modules LTE Standard Module
1

I am trying to get the RTC time updated via NTP with an EC25. The device has internet and good signal because before calling AT+QNTP the device is sending data via FTP to our server with no issues.

I tried calling AT+QNTP=1,“pool.ntp.org”,123,1 with the same context id as the FTP (1) and I also tried with a second context id I opened using:

AT+CGDCONT=2,“IP”,“entelpcs”
AT+CGACT=2,1
and then:
AT+QNTP=2,“pool.ntp.org”,123,1

However after 125 seconds, I rarely (say 1 in 50 times) receive any answer except for “OK”.

Am I doing something wrong ?

2

Hi @taherrera
Do you mean that there is a problem with the second NTP server connection?

3

No, what I mean is that I cannot get the time with AT+QNTP. I tried with the same context id I was using for FTP and since that did not work, I also tried the AT command using a fresh context id. They both failed

4

It was a firmware problem, the modem is working ok.