EC25-AF Firmware Release

I originally opened a ticket with support and they sent me here.

I’d like to know if my firmware version is the latest release. My current version is: EC25AFFDR07A07M4G If not, can I please have the current version? Along with the associated release notes, documentation and supporting software.

Thank you
Chuck

Hello? Is there any support people here?

Hi
I will email you the latest firmware, please check, thank you.
Best wishes

EC25-AF

Can I have a copy of it, too?

Or could you at least tell me how to do a factory reset?