EC21 can't activate PDP context

Hello,
I am using EC21 and QuecOpen.
EC21 can see and attach to mobile network but it can’t ativate PDP Context

AT+QIGETERROR
+QIGETERROR: 561,activate pdp context failed

OK

Any reason can make this problem? and How to resolve it?
Thanks.

Which sim card and which operator?
Have you set the right APN?
Is is a private network sim card?

Hi @Bean.Wang-Q ,
I am using lliat simcard with roaming service.
I configured APN.
not sure about private network. but it worked 2 weeks ago.
Current I don’t know the problem where

Please check

AT+CPIN?
AT+CFUN?
AT+CGREG?
AT+CEREG?
AT+QEGN=“servingcell”
AT+CGDCONT?
AT+QCFG=“nwscanmode”
AT+CEER

Maybe you can swith to another SIM card?

Hi @Bean.Wang-Q ,
this is repsonse from EC21.
I can’t change simcard, it’s a esim.
How to do factory reset EC21?

AT+CGREG?
+CGREG: 0,5

OK

AT+CPIN?
+CPIN: READY

OK
AT+CFUN?
+CFUN: 1

OK
AT+CGREG?
+CGREG: 0,5

OK
---> [COMMON-26]: Get DateTime: 2024/07/10 - 15:22:30
AT+CEREG?
+CEREG: 0,0

OK
AT+QENG="servingcell"
+QENG: "servingcell","NOCONN","WCDMA",452,01,32CD,4B650C3,10587,508,135,-93,-7,-,-,-,-,-

OK
AT+CGDCONT?
+CGDCONT: 1,"IP","iot.truphone.com","0.0.0.0",0,0,0,0
+CGDCONT: 2,"IP","iliad","0.0.0.0",0,0,0,0

OK
AT+QCFG="nwscanmode"
+QCFG: "nwscanmode",0

OK
AT+CEER
+CEER: 0,-1

OK

AT+CEREG?
+CEREG: 0,0

It do not support PS.

Hi @Bean.Wang-Q ,
which does AT command used to factory reset EC21?