EC200T receiving +QIURC: "pdpdeact",1

Hi!
I’m experiencing a weird condition using a EC200T-EU module. I’m using the modem with a custom apn sim but the modem keeps getting from the server side a “+QIURC: “pdpdeact”,1” error, causing the connection to go down in periods ranging between few seconds up to several minutes. Of course i immediatley thought the problem was on the sim’s provider side but i couldn’t find a mobile phone or a non-quectel modem that did the same condition, so now i’m considering it has something to do with the quectel module.
Before the AT logs i registered, some notes:

  • it’s normal that the sim pings only the 172.16.0.30 ip and the public 8.8.8.8 one fails
  • the private APN used is custom and works on the TIM network (italian provider)
  • the signal level is relatively low but with the same module and using a different TIM sim it connects and work perfectly
  • The logs are from a EC200T module but we’re having the same issue on EC21

at

OK
at+cgsn

865334046476211

OK
at&v

&C: 1
&D: 2
&F: 0
&W: 0
E: 0
Q: 0
V: 1
X: 4
Z: 0
S0: 0
S3: 13
S4: 10
S5: 8
S6: 2
S7: 0
S8: 2
S10: 15

OK
ati

Quectel
EC200T
Revision: EC200TEUHAR02A05M16

OK
at+csq

+CSQ: 13,99

OK
at+qicsgp=1,1,“xxxxxxxxxx”,“yyyyyyyy”,“zzzzzzzzz”,3

OK
at+qiact=1

OK
at+qiact?

+QIACT: 1,1,1,“192.168.161.65”

OK
at+qping=1,“172.16.0.30”

OK

+QPING: 0,“172.16.0.30”,32,775,124

+QPING: 559

+QPING: 0,“172.16.0.30”,32,430,124

+QPING: 0,“172.16.0.30”,32,0,124

+QPING: 0,4,3,1,0,775,401
at+qping=1,“8.8.8.8”

OK

+QPING: 559

+QPING: 559

+QPING: 559

+QPING: 559

+QPING: 550

+QIURC: “pdpdeact”,1

Hello, can this SIM card to access the Internet on other devices?

Hi Iyman-Q,

There were server-side problems with the IP configuration of the SIM card caused by human error that led to the generation of errors. We resolved the conflicts and now it seems that the problem no longer exists.
I’m closing the topic

Ok, copy that.
Best regards,
Lyman