DISCONNECTIONS on LTE5398-M904 LTE Module EG18EA

Hi,
the modem loses the connection to the mobile signal with a total random frequency and it never re-connects, Each time I have to manually switch it off and on.

Going inside the web interface, he thinks to be connected but none of the diagnostic command works (ping, dns lookup, speed test, etc…). This issues is very frequent with this model, can you hep and solve it?

Thank you.

Hi @re7ks31
I think the first step in addressing this issue is to determine whether the disconnection occurred on the module side or during the dialing process. Therefore, it is necessary to check the module status at the time of disconnection. You can use the command “AT+COPS?” Check if the network is functioning properly.

Since I also detect this anomaly I can add myself to this post …

I have a sim with the operator “Iliad” in Italy …

the command “AT+COPS?” shows the following after a disconnection:

AT+COPS?
+COPS: 0,0,"Iliad Iliad",7

OK

I find that the router has an IP address that does not match the one shown by the command “AT+CGPADDR=1” and therefore I assume that this is the underlying problem …

Thank you for any suggestions regarding this issue.