Connect to Softbank network using EG25-G

Good morning,

We need to connect to Softbank’s LTE network (MNO) but our product has the global module EG25-G built-in and the LTE connection can’t attach.

1st try:

AT+CGDCONT=1,“IP”,“m2m4biz.softbank”
OK
AT+CGACT=1
+CME ERROR: 30
at+cops=?
+COPS: (1,“SoftBank”,“SoftBank”,“44020”,7),(3,“KDDI”,“KDDI”,“44051”,7),(3,“440 11”,“440 11”,“44011”,7),(3,“441 00”,“441 00”,“44100”,7),(1,“440 54”,“440 54”,“44054”,7),(3,“JP DOCOMO”,“DOCOMO”,“44010”,7),(3,“440 05”,“440 05”,“44005”,7),(1,“440 00”,“440 00”,“44000”,7),(3,“KDDI”,“KDDI”,“44050”,7),(0-4),(0-2)

after this i’ve tried to use command to for the authentication with the user and pass:

AT+QICSGP=1,1,“m2m4biz.softbank”,“m2mbiz”,“m2mbiz”,3,1
OK
AT+CGACT=1
+CME ERROR: 30

and then we tried to force the connection on softbank:

AT+COPS=1,0,“SoftBank”
+CME ERROR: 30

Could it be because we use the global module EG25-G and not the EC25-J made for Japan? If so, could it be fixed with a FW update on the EG25-G? Could we install the EC25-J FW on the EG25-G to solve this issue?

Thanks in advance for your support.
Kilian

I forgot to mention that this SIM card (APN: m2m4biz.softbank) works with the EC25-J module.

Kilian