Communication with the lc29h(ba) module

Hello guys I am trying to sends commands to an lc29h gps module. It works when i use the QCOM v1.6 provided by qectel, but when i am trying to send a command using tera term or puty I receive no response. I want to mention that the setial port is configured correctly. The photo is a dev board. Has anyone encountered this issue?
Bellow is a picture of the dev board i am using

Hi Ben Dover,

Did you receive constant NMEA message from tera term/puty after connect to the EVB?

Did you disconnect QCOM tool before using tera term/puty?

Best regards.

hi, yup i get constant nmea messages from the board and i disconnected the qcom tool