Can't connect RM500QGL to Vodafone LTE network in Spain

XabierMarquiegui · November 26, 2023, 9:13am

SOFTWARE STACK:
Linux 6.1.29 SMP PREEMPT aarch64 GNU/Linux
Quectel_QConnectManager_Linux_V1.6.0.16
Package: networkmanager
Version: 1.44.2-r0
Package: modemmanager
Version: 1.22.0-r0
Package: libqmi
Version: 1.34.0-r0
Package: libmbim
Version: 1.31.1-r0

This is what I see when I launch quectel-CM:

~# quectel-CM
[03-10_17:59:55:438] Quectel_QConnectManager_Linux_V1.6.0.16
[03-10_17:59:55:438] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x800, bus=0x004, dev=0x002
[03-10_17:59:55:438] Auto find qmichannel = /dev/cdc-wdm0
[03-10_17:59:55:438] Auto find usbnet_adapter = wwan0
[03-10_17:59:55:438] netcard driver = qmi_wwan, driver version = 6.1.29-yocto-standard
[03-10_17:59:55:439] ioctl(0x89f3, qmap_settings) failed: Operation not supported, rc=-1
[03-10_17:59:55:439] Modem works in QMI mode
[03-10_17:59:55:443] /proc/532/fd/7 → /dev/cdc-wdm0
[03-10_17:59:55:443] /proc/532/exe → /usr/libexec/qmi-proxy
[03-10_17:59:57:444] cdc_wdm_fd = 7
[03-10_17:59:57:522] Get clientWDS = 2
[03-10_17:59:57:554] Get clientDMS = 1
[03-10_17:59:57:586] Get clientNAS = 4
[03-10_17:59:57:618] Get clientUIM = 1
[03-10_17:59:57:650] Get clientWDA = 1
[03-10_17:59:57:682] requestBaseBandVersion RM500QGLABR11A02M4G
[03-10_17:59:57:810] requestGetSIMStatus SIMStatus: SIM_READY
[03-10_17:59:57:842] requestGetProfile[1] ///0
[03-10_17:59:57:874] requestRegistrationState2 MCC: 214, MNC: 3, PS: Detached, DataCap: UNKNOW
[03-10_17:59:57:906] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
[03-10_17:59:57:906] ifconfig wwan0 0.0.0.0
[03-10_17:59:57:919] ifconfig wwan0 down

Please, help me understand what I’m doing wrong.

I would also appreciate it if you could give me access to the following:

Latest available version of quectel-CM sources for Linux
Latest available firmware for my modems
Latest available version of firmware flash tool for Linux
Instructions on how to update the modem firmware

Thank you very much for your support. Kind regards,

Xabier.

silvia · November 29, 2023, 2:50am

Dear @XabierMarquiegui
Did you confirm your module is RM500QGL_VH?
Please share a picture of your module, before send the firmware to you, I need to confirm.

XabierMarquiegui · November 29, 2023, 7:48am

Hello @silvia

Thank you very much for your support.

RM500QGL_VH is the model reported by mmcli utility in linux console. At the time of buying the modules, the quote stated model number is: RM500QGLAB-M20-SGASA.

I hope these pictures are good enough: