Hi @mikey
There are two reasons why the SIM is deactivated in onomondo:
- Example: Our device uses the Telekom network in the Czech Republic. However, it turns out that this network has problems in the region in which the device is located. We now have the option of banning this network via onomondo and only allowing the SIM to use other networks. We can also ban the SIM from using 4G networks (for example because Vodafone’s LTE-M is not working correctly).
If we make these settings in onomondo, the active connection must be disconnected. This can be achieved by temporarily deactivating and then activating the SIM. - Example: There is a fault and onomondo initially blocks all SIMs in order to prevent an overload of registrations after the error has been resolved.
Could you please provide me the modem log so that I can analyse clearly?
What kind of log do you need here? Should I create a QWINlog? If so, with which version and which settings.