BG95-M3 GNSS cannot download XTRA

GrandPep · July 9, 2024, 6:47am

Hello, I cannot download the XTRA file for GNSS. See below the firmware and command set used. Does anyone have this problem too and know the solution?

Hardware: BG95-M3
Firmware: BG95M3LAR02A04_01.003.01.003
Network: LTE (Odido / T-mobile)
Command set and results:

AT+CFUN=1
OK

AT+COPS?
+COPS: 1,0,“Odido”,8
OK

AT+CEREG?
+CEREG: 0,5
OK

AT+QIDNSCFG=1,“8.8.8.8”,“8.8.4.4”
OK

AT+QPING=1,“http://iot1.xtracloud.net”,1,5
OK
+QPING: 565

AT+QPING=1,“iot1.xtracloud.net”,1,5
OK
+QPING: 0,“18.239.50.98”,32,87,255
+QPING: 0,“18.239.50.98”,32,78,255
+QPING: 0,“18.239.50.98”,32,79,255
+QPING: 0,“18.239.50.98”,32,78,255
+QPING: 0,“18.239.50.98”,32,87,255
+QPING: 0,5,5,0,78,87,81

AT+QGPSCFG=“xtra_apn”,0,“http://iot1.xtracloud.net/xtra3ge_24h.bin”
OK

AT+QGPSCFG=“gnssconfig”,3
OK

AT+QGPSCFG=“galileonmeatype”,3
OK

AT+QGPSCFG=“priority”,0
OK

AT+QGPS=1,1,0,1,0
OK

AT+QGPSLOC=5,2
OK
+QGPSLOC: , , , , , , , , , ,
+QGPSLOC: , , , , , , , , , ,
+QGPSLOC: , , , , , , , , , ,
+…<+10 minutes: very long time no location data>…

+QGPSLOC: 120232.000, …… ,06
+……

AT+QGPSCFG=“xtra_download”,1
OK

+QGPSURC: “XTRA_DL”,-1

GrandPep · July 15, 2024, 8:33am

Is there maybe someone from Quectel that could help me?

Linkin-Q · July 22, 2024, 8:14am

Hi @GrandPep
Sorry for the late response !
Have you enabled XTRA freature by AT+QGPSXTRA=1 (reboot to take effect). ?

Linkin-Q · July 22, 2024, 8:19am

Here is an example for reference:

GrandPep · July 22, 2024, 8:30am

Pardon me, yes this was done before the commands above, so after AT+QGPSXTRA=1 and after the reboot. I retried this a few times too, setting AT+QGPSXTRA to 0 and 1 again with rebooting.

I’ve also tried all the following xtra_apn’s which all did not work, and also all possible files available:

http://iot1.xtracloud.net/xtra3ge_24h.bin
iot1.xtracloud.net/xtra3ge_24h.bin
iot1.xtracloud.net
http://18.239.50.28/xtra3ge_24h.bin
18.239.50.28/xtra3ge_24h.bin
18.239.50.28

Linkin-Q · August 20, 2024, 5:38am

We need modem log to check why download failed.

GrandPep · August 21, 2024, 11:55am

Is there a manual on how to do so, preferable for Windows?

Linkin-Q · August 29, 2024, 3:48am

Hi @GrandPep
Firstly, you need download this log tool:QWinLog_V1.8_EN | Quectel

Here is steps:

Settings → system setting , and do following:

After all settings are ok, then:

START button to start collect log.
AT+QCFG=“dbgctl”,0
AT+CFUN=0
AT+CFUN=1
Wait network registered
reproduce issue
once reproduced issue and then STOP collect log